This company would be amazing if they stood behind their products they push. I contacted Prime when I first purchased some turf in my backyard. Although Turtle Turf advised me to purchase screens, Prime advised me on a film over the screen. A year later and that film was a crinkled mess. I wanted some privacy tint in my bedroom so I contacted Prime again and while they were here I inquired to the film they placed on my window. They advised me that the film was bad and they no longer carry it because of this fact and that the manufacture warranty was only 1 year. I decided to replace the film with the new brand, one would assume that removing the old film they promoted and installed wouldn’t be a problem. Not the case I was charged $100 to remove faulty product they pushed and installed. This was absurd, but I already provided a down payment.