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Prime Appliance Repair

  • Appliance Repair Service in Austin
  • Open now
  • 5
    (357)
Prime Appliance Repair
Reviews
5 out of 5
(357 reviews)
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IcedPink Carla
3 months ago
Nico was AMAZING!!! He came out to fix our Dryer and he was thorough, extremely knowledgeable, kind, quick and professional! Would 100% recommend Nico and Prime Appliance and Repair and will absolutely be a repeat customer (if/when we need to fix the washer and dryer again). Also Nico came out within an hour which was amazing! Five stars!!!
Mariah Cogburn
2 months ago
Had a great experience with Prime Appliance. They were professional, kind, and efficient. Quick turn around on parts and got our fridge running efficiently again! Will use again if we have any other issue with other appliances in the future!
Inna Murkes
5 months ago
We had a great experience with Prime Appliance Repair. We used their services twice - first time with the dishwasher and the second time with garbage disposal. Azar and Niko are very friendly and reliable. Each time they were very thorough and gave us a fair price. We are very lucky that we found  this company and definitely will use them again!
Jerry Claiborne
a month ago
I scheduled Prime to deal with a problem with my dryer. Nico arrived on time, diagnosed the issue, returned with the proper parts and completed the work quickly. I thought I had another issue which turned out not to a problem at all. No additional charge. Nico was so responsive. highly recommend both Nico and Prime.
Maggie Runyon
3 months ago
Nico was great! Came on a Saturday afternoon, fixed my dryer! Quick as can be! He was very knowledgeable, extremely polite and very clean! So happy to have found a keeper for all my appliance repair needs!
Samantha Hepler
4 months ago
I honestly can’t say enough good things about this company. I had a dryer issue that had multiple people scratching their heads — not an easy fix, not a typical problem — and these guys went above and beyond every single step of the way. They came out multiple times, checked everything possible, diagnosed every potential cause, and genuinely cared about getting it right. Here’s the unbelievable part: when it turned out that the issue was beyond what they could repair, they refunded me — completely voluntarily. Who does that anymore?! They didn’t just take my money and disappear; they stood behind their integrity and their word. That’s something you don’t see often, and I’ll never forget it. They’ve officially earned a customer for life. It’s so rare to find a company this honest, thorough, and genuinely committed to doing the right thing. If you ever need appliance repair — don’t even think twice. Call them. I’d give 10 stars if I could.
Nico McCain
9 months ago
Azer is an amazing technician! My Thermador freezer stopped freezing, and he came out quickly to diagnose the issue. He ordered the part, and it arrived in no time. He fixed it fast and got my fridge working like new again. Prime is truly the best company – fast, reliable, and professional. Highly recommended!
Rob Pungello
4 months ago
Prime appliance was able to come out the same day and quickly diagnosed the problem with my clothes dryer. My technician was courteous and knowledgeable and made me aware of preventative maintenance on my dryer. I highly recommend them!
Brendan Crouch
4 months ago
These guys were so fast both Azar and Nico. Came within hours, I ordered the part overnight and they were back to install it almost as soon as the part came up. They live on the Lake Travis area so a great resource out here. Thank you for the washer repair.
MJ
5 months ago
These guys are fantastic! Our washing machine broke down last week and flooded our laundry room. Azer and Nico came out and fixed the water pump / valve in under 30 minutes. They’re super knowledgeable and we will definitely call them any time we have an issue with our appliances. Highly recommended!
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