We couldn't fault Jamie & his team. They're really friendly ,&: efficient. I would highly recommend them. They've done a fantastic job on our sofa. It looks like new now. We bought our sofas from SCS a little under 2 year's ago, and some of the seat cushions were going flatter and the leather discoloured. Although a couple of people said I'd be better off getting a new one, I didn't agree because although it's under warranty, it's only the frame that's guaranteed. The frame has a 10 warranty on it. Our sofa is a much better quality leather & foam which they replaced. Well worth anyone's money.