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Preferred Pools

  • 4.8
    (24)
Preferred Pools
Reviews
4.8 out of 5
(24 reviews)
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Katerina Benitez
5 months ago
100% Recommend! Let me tell you the tale of how Preferred Pools helped make the black lagoon of a pool our family had, into an absolute, magical paradise. We booked a vacation rental home for 1 week at Indian Harbour Beach, with the promise of a pristine and beautiful private pool. We arrived to find the online listing did not live up to the reality. After a few days back and forth trying to convince the property manager that the pool was a wreck, we were rescued by Alan from Preferred Pools, who through his professional knowledge and expertise, revived our pool and saved our vacation experience! The photos attached are the before and after. Alan was on time to the initial appointment, was very honest about the diagnosis and worked diligently to help bring the pool back to a working state. He was incredibly attentive to my messages and communicated thoroughly with us over the 2 days we had to wait as the chemical process helped to stabilize the pool. Overall I am very impressed and I definitely recommend this company!!
Stacie McCormack
8 months ago
My pool was in horrible shape because of lack of service from my last pool company. Alan came over and assessed the situation and fixed it very quickly. I am very happy with him and his wife, they are amazing. He’s very professional and Got my Pool back to normal within a weeks time. I posted before pictures and after
randall arroyo
a month ago
I called five or six companies to come out and do some repairs and this is the only company that actually delivered as promise . He showed up on time. Needless to say we hired him to do our pool service and he’s been doing an outstanding job. I highly recommend them.
Giavanna Lagana
4 months ago
We had our pool pump replaced and the whole experience was fantastic! From the moment I called, they were professional, friendly, and quick to respond. They scheduled us right away, arrived on time, and had the new pump installed in no time. Everything was explained clearly, and the work was done neatly and efficiently. Our pool is running perfectly again—thank you for making the process so easy! Highly recommend.
John Kereszturi
3 months ago
I recently contacted Preferred Pools for help with a pump issue, and I couldn’t be more impressed with the service. I know this is their busiest time of year, but Allen took the time to walk me through several diagnostic steps over the phone. Thanks to his knowledge and patience, we quickly identified the problem and got the pump working again without delay. It’s rare to find a company that combines expertise with genuine customer care, but Preferred Pools does exactly that. I highly recommend them to anyone needing pool service or repair.
Mitch Zakula
5 months ago
Alan came out less than an hour after I called him. Diagnosed the problem right away and had me back up and running in less time than it would have taken to get a big pool store to answer the phone. A+ job. Highly recommend!
Cynthia Turner
7 months ago
I highly recommend Alan with Preferred Pools. He responded promptly to my request for service on our leaking pool pump valve, he did an excellent job on the repair and his pricing is reasonable.
Kevin Callahan
6 months ago
Thank you Alan for the prompt and quality service. You made the process very easy and honestly. I have my new go to for our pool repairs.
Libby Bukley
a year ago
Love this company! Always a pleasure to interact with, and do an incredible job. I am a native Floridian so I know it is necessary to have the best pool care year-round, and Preferred Pools is reliable and thorough. Could not recommend them more.
Mark Chase
a month ago
Super responsive! Stands behind his work! Great Experience!
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