Precision Air HVAC Inc.

Our A/C unit broke on a Friday night. I called Precision on Saturday morning and spoke to Sarah. She was so sweet and sounded genuinely concerned about our situation. She gave me the best and worse case scenario. Best case they could possibly come same day worse case would be Monday afternoon. I called other companies just to see if someone could come same day. No one else listened or sounded as concerned, in fact I was told right away how much it would cost for them to come look at my unit. I know money is important, but Sarah made me feel like my family and our well being was more important. I’m glad we waited for Precision. They diagnosed and fixed the problem immediately. Travis has built a great team of locals that care about their customers. Thank you, Sarah, Travis and Ethan!

Quite literally couldn’t have had a better experience. From the lady who took our phone call to the man who came out. Came out last minute on a Saturday to fix our ac. They were SO nice & SO accommodating and very reasonably priced. I hope we don’t need them in the future but if (let’s be real, when) we do, we know who to call!

Our air handler coil was leaking and full of mold. We had Precision Air install a new heat pump and air handler vs just replacing the coil. They also installed a uv light in the air handler to prevent the future mold issues in our new system. The new system has a 10 year warranty. Their service was excellent and communication via email and phone was prompt. They finished in one day. I highly recommend Precision Air.

Precision Air has installed and/or serviced my heat and air systems for the past few years. Their technicians come quickly when I have a problem, take time to explain the problem and solution, are very polite and professional, and pet my dog. I appreciate their service and wholeheartedly recommend them.

We are new customers and are very pleased with the service we received. Charlie is a first class service Tech and kept us informed as to when he should arrive. He serviced our unit and upon our request he came back a couple days later to install an ultra violet light. Completely satisfied.

The team at Precision Air HVAC Inc. is highly professional, courteous, quick to respond, and on-time. They have provided expert advice concerning our islands various HVAC systems, and preformed outstanding work on much needed upgrades/repairs all with excellent results to our indoor climate control issues and the money we spend to run them. Thanks Precision Air, with special mention to Travis and Charlie!!!

Called and got quick same day service. Communication was clear up front pricing. Accurate time was given, when technician was able to arrive earlier they asked if it would be okay. A photo of the technician was sent so you know who is arriving. Travis was very knowledgeable and has years of experience. Able to quickly diagnose my system, correct the problem and thoroughly check everything.

July 2024 Anthony was very professional and a nice young man. He got our AC back up and running, despite the hunt for a needed part. Alot of computer systems were down that day, nation wide, and that caused quite an issue. Travis was able to find the part number, so that the store could locate the part manually. Great job by both gentlemen. We will definitely use them again and recommend them to friends and family. Jan 2025 We had Charlie this time. He replaced our heat pump defrost board and sensor. This happened during the "big snow". Very nice and professional young man. I will always use Precision Air. Karen

Would give 10 stars if I could! Deb has been super helpful with scheduling and I had the pleasure to meet the specialists Travis and Charlie. Very knowledgeable and great personalities. I've used this company twice so far and Precision Air is now my realtor's go to for HVAC needs. I will be using them from now on.

10 out of 10 recommend Precision Air Beaufort for all HVAC needs. The whole experience from calling them to being updated when the technician was coming. The technician was very thorough and knowledgeable. He answered all my questions! Very grateful to find a reputable HVAC company I can trust.