CON MAN! DO NOT give him any money until the entire job is COMPLETED... CORRECTLY!!
**Update - It took this review for him to actually respond. As you can see from his reply to this review, he's not taking the blame for his company's shotty work, empty promises, and taking our money without finishing the job. In addition, he's saying he was here in the morning giving his crew instruction, which means the lack of metal dividers was his fault, not his crew's. And it still doesn't dismiss two weeks of no communication and no show.
We agreed to a quote from Ernesto, which included metal dividers and a clean space. That Friday, his crew showed up, got to work immediately, and they were very nice. Ernesto was nowhere to be found. His crew decided to use wood dividers instead of the metal ones we had agreed to. When they were done, the supervisor collected the money - all of it - with the understanding the job was not complete, and they'd return the next day to take the forms off.
Ernesto finally showed up late, many hours after the crew had left and the cement had set. We asked when the metal dividers would be put in. He said it was too late, the crew messed up, and he HIMSELF would return on Monday to power wash everything, clean up all of the messy cement, and stain the wood nicely.
It's been two weeks. We've texted and called Ernesto several times. NOTHING. We're now left with a messed up patio in front of our house.