Power Watch Systems

Terrific experience from initial consult to install! Had spent months researching companies to install a 26kw for our home. From the very beginning, Power Watch Systems stood out. Their rep who visited for the initial consult was very knowledgeable and honest. My discussions with their sales team afterwards (and throughout the process) was always positive. As a family run business, with salaried employees that does not rely on subs, I felt we had great continuity over the several months we waited on permits and approvals. Power Watch handled everything, unlike other providers. And install was outstanding! We had a small army of professionals led by Mike, Tim and Brett show up on time and got right to work. They were very knowledgeable and I learned a great deal from them throughout the install. Bottom line: they cared about doing the job right. And they did! Top notch! We're delighted to have our new generator and are very grateful to everyone at Power Watch Systems for making it happen! Highest recommendation.

PWS install a 26kw unit on my residential property this week. It was a rather complex installation because the unit had to be installed about 130 feet from my electric meters and about 50 feet from the NG gas meter. I also had 2 electric meters, which they combined into one in order to support the one transfer switch. All electric and gas lines were run through my garage and basement... not outside the house. There were no surprises or issues or change requests. The proposed estimate, installation plan and the final cost all matched up with no issues. The 6 guys doing the installation and the front office were very pleasant and patient with all my questions. The install took about 6 hours. I especially appreciated the extra effort to run the electrical through my garage, rather than outside the house, as originally discussed in the proposal. What set them apart from the other companies is the guy who originally came out to do the estimate was the lead installer... not a sales guy. The price was also very competitive compared to the other estimates I received.

We lost power to our house and our generator didnt kick on and in this freezing weather that was a huge issue. Tim was dispatched to us quickly and he got our power on fast. Replaced some fuses and explained it all to us as we went which was great. It felt very honest and when he talked to us about price I felt so comfortable saying yes. 10/10 would recommend to everyone.

From my first contact with Power Watch Systems I was impressed with every aspect of the company. Their technician staff is very knowledgeable and friendly. The office staff is also very knowledgeable and extremely friendly. I am very happy to be their customer. We have an annual support contract and they monitor our generator to keep it up to date and efficiently running every time it’s needed. Highly recommend this company.

Great experience with Power watch. Their team comes in, completes the project without any interruption, keeps the space nice and tidy. It’s like they were never there, but your generator is always ready when needed. I highly recommend Power watch.

I had a fantastic experience with PWS. The team was quick, professional, and incredibly easy to work with. From the first contact, their communication was clear and responsive, and the pricing was transparent with no surprises. They were slightly more expensive than an alternate company, but the professionalism they showed from the beginning made them a clear winner for our business - worth it in the end. Installation was smooth and efficient, and the unit passed inspection without any issues. I especially appreciated how they kept me informed throughout the process and made everything feel effortless. Highly recommend them to anyone looking for reliable generator installation!

So thankful to have found these guys. Tried 2 others prior and experienced everything from lat minute cancelations to zero follow-up. Here we had: thorough explanation, clarity of expectations, scheduling confirmation, generator availability (instead of backorders). Main shout outs: Chris, for coordinating and running the project meticulously and professionally. Installation team for the most clean, organized, professional, and time effective install ever. Thank you guys!

Tim was out to install a cold weather kit on our generator today. He was timely, professional and answered all questions as well as taking the time to show me his work and explain the importance of the installation. I couldn’t speak more highly Power Watch Systems and their staff! Highly recommend.

The technicians with power watch really know their stuff. They identified a couple of problems before the generator install began and corrected them on the spot. Very knowlegable people in the field. The gas techs did a very neat install as well. Thanks for a great experience guys!

We have been using Power Watch for several years to maintain (and repair when needed) our Generac. Very pleased with the service and communication with the office staff. Recommend.