Pounce Hawaii

At relatively short notice we had to arrange boarding for our cat. The Pounce team were immediately welcoming and helpful on the phone and followed through when we met in person. They were extremely caring throughout his stay, sending daily photographs, updating us on the status of his food stocks, arranging a vet visit, etc. My only wish - tricky, I know, with so many furry residents - would be for more opportunities for him to stretch his legs and have a run outside of his room. Thank you!

Cats 👀 forward to going back. Pounce Hawaii is good at keeping the cats entertained and healthy. Not a worry in the world while on travel, love the daily updates/pictures. Update Sep 13, 2025. Again, thanks, looking forward to next year at least 2 trips, and again, nothing to worry about knowing cats are being taken care of, other than getting back home/And grooming appointments/6 cats too much work for me/Don't know how to word this, I don't make money off this, Retired/Anyone interested in cat pictures follow ponce/Instagram or Facebook I guess, more or less , dagostinodags/instagram/D'Agostino, Mike/FaceBook⭐️⭐️⭐️⭐️⭐️, Again 🙏

DO NOT TAKE YOUR CAT HERE! Killed my cat! I have trusted this place for a few visits which were fine. I'm in the military, and my dad was dying so I went home and left my cat with them. They never told me he didn't eat for 4 days. And when I questioned their terms and conditions, they confirmed that they have the "right" to takes cats to the vet in emergency situations but it's not mandatory (like not eating for days). I picked him up, he couldn't even stand up. He spent a week at the ER and 15K later I took him home to be comfortable. Legal action is coming for them. If you love your cat, find another place.

This is my second boarding experience for my 3 cats at Pounce Hawaii. They took good care of them. It gave me peace of mind knowing their feeding would be just as I asked. Sometines if you have a friend watch your cat, your cat appears extra fat or ravenously hungry. I really enjoyed receiving some surprise photos of them even though I hadn't purchased any, it really made a difference seeing a little glimpse into their day, and probably cinched their next booking. Here is one of the photos of my cat enjoying some parakeet tv! Although they don't let you in the back, you can see all the "suites" on line, with a variety to choose from and a multi cat discount if boarding more than one kitty.

My cats having been staying at Pounce for a few years now and I can’t say enough good things about them! My cats always come home happy, relaxed, and clearly well cared for. It is obvious that the staff truly loves what they do — they not only ensured my cats were safe and comfortable, but also provided extra attention and affection when one of them needed it, without hesitation. Knowing they’re in such loving hands lets me travel without any worries. I feel completely confident that my cats are safe, cared for, and genuinely loved while I’m away. I highly recommend Pounce Hawaii to anyone looking for a trustworthy, compassionate place for their furry family members!

This has got to be the best place if you’re looking for someone to look after your cat! The girls at Pounce are just so so kind and they truly care about the cats. I was going out of town for two weeks and had to quickly find somewhere to take my baby Luna after our original cat sitter plans fell through. They treated her amazingly and i loved that they let us take home a cat scratcher/toys when I picked her up! I definitely recommend this place and am so thankful to them for everything. <3

If you are going to vacation and you are looking for a place to stay for your fur baby, this is the one! Pounce Hawaii provides a clean, friendly and caring atmosphere. Daily pictures really help when you are far away from your fur baby. The room is specious and has a window. Pounce Hawaii has great policies: admission protocol (inventory with food, toys and etc), vaccination requirement, check in and check out time slots. The grooming service is a great plus. I am so happy that I found this place!

THE RITZ FOR FELINES! In search of a place for my felines on one of my travels, I found Pounce and boy did I POUNCE on them. My three female felines had a 4 night stay at Pounce. Pounce has climate and air control so you need not worry about them. The Establishment is so clean, you can eat your lunch sitting on the floor. It's white and bright! They had a grand time I'm sure and know that when you check them out, you will be given a verbal journal (written if you want a copy) of the times the ate, napped and even when they used the potty/litter box So Feline Owners! This is the place to board! Hands down! Priced right! Efficient and polite staffing. Nuff said

Went on a trip during the holidays and this was the first time our fur baby, Cookie stayed at Pounce Hawaii. She stayed 8 days in the villa suite with a window view of the outside where she could bird watch at their 2nd location on Cooke Street. Everyone was so nice. The place was so clean, sanitized and smelt really good. They sent me pictures, videos and brushed her teeth. Cookie is really shy and took a while to warm up to her aunties but I knew she was in good hands and enjoyed her stay. 100% recommend Pounce Hawaii and will most definitely use their services again. Thank you Pounce Hawaii.

My kitty babies have stayed at Pounce several times, and it is such a relief to know that they are being well taken care of. The staff is so caring, and they know my babies now and even my boy with anxiety has warmed up to them. I look forward to getting the daily pics when I'm away from them. Pounce is their home away from home :)