Staff and photographer are super friendly. I brought my 5 weeks old baby to do feet and hand 3D live casting and baby was little bit not very "cooperative" while doing the molding which it requires the baby "freeze" for few mins, they are so pro to calm baby down and make her sleep. Photographer was very nice, she will propose the backdrop that you like, what should baby wear, colour matching etc etc.. give 5 stars to them. Highly recommended!