Pompom for Pets Salon

I have always brought my cat to your store for grooming, but this time two unacceptable incidents occurred: 1. My cat only had a haircut, without a bath, yet the new staff at the counter charged me the same fee as a full “haircut + bath” package. 2. More seriously, my cat’s bottom was injured and bleeding after the grooming. Your staff explained that it was due to the cat having diarrhea five times, but I had clearly informed them in advance that my cat is terrified of the blow dryer and requested not to use it. Despite this, the blow dryer was used, causing my cat extreme stress. In fact, my cat was calm and stable at the beginning of the grooming, which is why I felt comfortable leaving—only to return and find this situation.

I brought my small dog, Paquito, to Pompom Pets for a rather unusual haircut—a mullet style—and they absolutely delivered! The groomer was attentive, professional, and clearly skilled at what he does. He listened carefully to my request and gave Paquito exactly the look I was hoping for. He came out looking adorable, happy, and rocking his mullet with style. Highly recommended for anyone looking for a grooming salon that goes above and beyond!