POLLI Construction, inc.

I got Polli to come out first to get an estimate on getting my front porch redone. Complete rebuild. Full disclosure asked for quote with Trex. I know this is a lot more expensive than pressure treated. I also asked for a quote with pressure treated. The quote I received was $159,000 and change. For a front porch. So, I then thought that pressure treated would me way cheaper. Nope, only $15,000 dollars less. The next company I asked for a quote was nearly $70,000 dollars less for Trex and $100,000 dollars less for pressure treated. This is not a question of quality of work as I have seen the quality. It is very good. I wouldn't have reached out otherwise. But it seems they just didn't want the business. They could have just said that, and I would have been fine. I asked 2 other contractors what normal material markup was, and they stated 10% to 20%. 50% is outrageous. Needless to say, we went another direction. Also, the person who did the quote spent all of 5 minutes at my house. Took a few measurements and was gone.

The work was fairly extensive, more complicated than originally contemplated. Throughout, each and every worker was thoughtful, on task, attentive to detail, making a near miracle happen… while also being new friends for my rescue dog! They basically rebuilt a wall while also replacing severely degraded windows, and also tending to new woodwork for the interior. Please see the pictures… beautiful.

Multiple projects were coordinated and scheduled, including re-build of bulkhead door, gutters, sump pump installation and dehumidifier with drain installation. Easily added electrical switch replacement when that went out after contract arranged. The work spanned several months as we were forced to wait for ground thought to complete the sump pump drainage. We were kept well informed along the way as to when workers would arrive, etc. Clean up was excellent.

Our experience with Polli has been very frustrating, as we believe we were misled and substantially overcharged for work on our roof, while also having a poor experience with follow-up communications. Polli estimated in the $2,000 to $3,000 range for inspection and repair of our cedar roof, however they recently invoiced us over $9,400, while performing a small fraction of the work we expected. We have asked for clarification on why their labor was well beyond their estimate but we received no response. We were also invoiced for materials well beyond what they actually used, which also included a 50% markup. I recommend avoiding Polli Construction at all costs! ** Edit: Polli reached out to rectify our situation and agreed they did not “set us up for success” and there was a miscommunication issue in their side. We settled on a reasonable invoice amount and closed out the issue.

We had Polli help replace a section of basement flooring that was water damaged. I had done the removal of the old flooring and they did the install for the replacement area. While I wish we had been put on their list a little faster (after the initial estimate meeting), they were very professional and the process was pretty seamless. I was particularly impressed with the professionalism of their crew. Communication was good and most importantly they were timely and did a great job cleaning up after themselves -- something I have not experienced from other mid size to large construction companies. They also did a nice job with "touch up" work like caulking and baseboard trim -- painting was not included in our estimate but they still make it look nice by doing the small things well!

We purchased an older home that we were looking to remodel and make more functional to fit our needs. I worked with Polli's interior designer, and she was wonderful. She listened to me and took the time to understand my style and the vision that I had for my new home. She provided valuable suggestions that helped me understand what would work and what wouldn’t work in the space and then came up with a couple of beautiful designs that left me speechless. I couldn't imagine that my new home could look so great. She is very talented, easy to work with and I would highly recommend her.

We hired Polli Construction to fix a leaky roof that we had hired others to unsuccessfully fix in the past. Our experience with Polli from start to finish was great. The workers were very professional, responsive, and helpful. They had the job done quickly and explained the issues to my husband or I as they worked. The crews were very efficient and any issue that arose during their work was quickly and easily dealt with. We look forward to working with them in the future and would recommend Polli Construction to anyone looking to hire a construction company.

We called polli to look at and quite a repair or replacement of a roof skylight. They looked at the issue and gave a quote of almost $12,000. Since the standard for a skylight replacement is about $2,500 — the skylight itself is about $600 — we obviously did not hire them. I’d be very careful If considering them for any home repair work. We are having the unit replaced by another company for $2,200

We highly recommend Polli Construction. They have successfully completed a variety of home repair/improvement projects for us over the years. The most recent one turned out to be far more complex than any of us imagined but they persisted, brought in the needed expertise and machinery, and got the job done, leaving the site perfectly neat and buttoned up.

After reading the plethora of horror stories about bathroom remodels we decided to contract Polli for our two bathroom remodels of a full and half bath. Because they are insured and professionally vetted. Did we think it was going to be a little more expensive, yes. Because in matters where my beloved home was going to be ripped up for its first major remodel I wanted craftsmanship and experts involved. And from the moment we met with Sam, our excellent estimator through to the task handed off to the extraordinary Dave DuPrat we have been so grateful for this experience. AND, the meeting with our estimator was a couple of weeks before the Covid lockdown. Needless to say when we began, when it could begin several months later safety was paramount by these professionals. For reasons understood, a year later we were finished, honored and completely thrilled with this company having “ our back.” I get it. Some projects are more difficult and sometimes not all the pieces go well but to know this company had our best interest in mind will never be forgotten by this customer. The owner being Scottish will understand me when I say, “you all hang the moon.” UPDATE Had a leak that was mysteriously annoying. Honoring the warranty they came by 5 times, at no cost, until the issue was detected and abated. Once again…broad experience, professional craftsmanship. Am grateful for this service.