The Platinum Air crew are top notch. We had an issue where the drain was clogged on the inside, we thought we resolved the issue, but then we noticed a smokey fire smell... water had over flowed on the inside unit & almost started an electrical fire. It was a Saturday, I sent Daniel a msg, & he was immediately on it. He came out that day, looked over everything & it was toast. No chance of repair. We had already spoken to him previously about upgrading our hvac from the traditional central heating/air to minisplits. So he worked out the numbers & what we'd need & here we are! His guys came Monday & got the inside units done. Tuesday, Kyle & Hunter came out & finished up. Daniel came out that night to verify the work was done & to standard... Which was never a question I had because I knew those gentlemen were going to get it all taken care of like it was their own home & family they were setting up. They are all professional, friendly and give top quality work every time.