Excellent food, reasonably priced.
For some strange reason we were told we couldn’t sit at a 4-person table as soon as we walked towards it (there were 3 of us) in case a larger group came in. The table was nicer and in a cosier area. The restaurant was 40% full. Made us feel like we wanted to leave, we didn’t but I did ask why there were 2 people on a similar table and was told ‘go ahead and sit there if you want then’.. really?
Guess what, a solo man walked in 5 mins later and sat on said table without any word! Strange.
Why? There was 3 of us and you got over £50+ from us.
10% discretionary tip placed on bill, we asked for this to be reduced to 5% for the way we were treated. Same lady didn’t say a word, no sorry, no thanks for the tip despite making us feel unwelcome/unimportant as soon as we walked in.
I wished we gave zero tip.
Let it go, let your customers sit where they like. There were 3 of us out of a potential 4 for that table. No bigger group came in to fill your 2 larger tablets whilst we were there. Really not worth upsetting customers, is it?