This place sucks. That said, I’ve never actually been able to bowl here because we’ve always been turned away for some random reason every time we’ve come in. This last visit will surely be the last.. google said they close at 10pm. Ok cool, enough for us to bowl a quick game or two as we went in at just before 9. Nobody at the counter and instead a voice from the couch behind “Can I help you?” Yes we would like to roll a game. “Nope, not until tomorrow at 11am”. This was the extent of the exchange until my wife mentioned they close at 10pm. We were then told it’s been slow so they were closing early.
This is fine and I get it, but man is there a better way to provide customer service than an employee kicked back on a couch, acting as if I’m just dying to return and give them my business the following day. Get better staff and be kind to the people who want to support your business. Needless to say, I absolutely will not be returning at 11am, nor ever again based off this interaction.