Photo Art Events

My experience consists of…. Lack of communication, late showing up to photoshoot, treated rude when asked about missing products I paid for upfront, and poor editing quality on my wedding video. I paid for everything upfront and even upgraded my package, microphones were never mentioned as an option and my audio in my wedding video was immensely disappointing. Photographers arrived late to my photoshoot and had an attitude. Based off what I saw online I wanted to book but i personally did not receive the quality of work I paid for. My photos were edited dark on my photoshoot, we paid for unlimited photos for our wedding and noticed some were missing in both photoshoot and wedding. My wedding photos were posted on insta without me viewing them first so family had an opportunity to see them before I did. I was very disappointed with how they lack communication via emails regarding time updates on how long it will take for my package to be done and ready. I commented on insta multiple times. I waited 7 and 1/2 months for pick up. My wedding video had to be edited twice. I had paid for 100 photos and was told “people don’t really get them printed because you have them on the usb” my response was I paid for it and would like to get them. So I returned later for them. I will never use this company for anything in the future based off my experience. I share my experience with all family and friends. I do have one positive thing to say, even though it took so long and my products were not what I imagined I would get for paying it, at the end of the day the owner finished it and did get them ready.

I am very disappointed. Biggest issue is customer service. They lack customer service, they do not return calls. Constantly calling to be sent to a voicemail that is full. First our photo shoot that had been planned for weeks was pushed out because someone else wanted my time slot, come to find out we were the only 2 that day. Got there and apparently the photographer was still in the back with the other photo session and started our session another 30 min later. I had a car towed for this photo shoot and they had no consideration. The photos have so many issues pictures were not centered. So many bad pictures. I feel like they didnt even go thru them or made edits. Most were not even cropped. The video you can tell was left standing for periods of time as the video is recording nothing guest are to the side. Last so many minutes of the video are on the banda. I can hear them I do not need a video of every angle of them. I would have perfered on my guest or my daughter the quincenera. I am still waiting on a call back from Ugo to work something out and maybe they can swap some pictures. Attached a few pic of how they are not centered, the chandelier is the highlight point, pic of there backs what will I do with that its not there face, the one pic of her in the car and the car is cropped out. I wish you would have started with "because you are purchasing the basic package we will not capture the moment". Adding 4 different pictures and going thru and cropping her dress out does not fix it. If you have over 1000 pictures take and this was the best you can provide. I should have looked at your reviews prior to choosing you. Or should have talked to Cesar and Jessica sadly they paid a higher package and they still got the same service.

It's always a pleasure to be in their studio; everyone is so friendly. Their work is beautiful and professional, 100% recommended. I've known them for 11 years and they've always been very professional. I love Photo Art Event!

I loved Photo art & LOLA quince dresses! The experience was very nice and the camera man who helped me on the day of my quince had great humor and a great likable personality! Very great prices for the amazing job they do . Photoshoots were amazing and loved how the photos turned out. Thank you to Photo Art & LOLA Quince Dresses for making my special day so amazing !

Amazing people. Easy to work with. We are super excited to see our photos from our wedding. I would highly recommend them to photograph and video your special moment or day!

We went to appointment everything sounded great ! asked the young man a question. If there would be an extra fee if engagement photos were to be shot in flagstaff , he didn’t know the answer so I asked him to text with response once he has it, and it’s been 3 days and no response . I feel that shows how important business is to them .

Upon arriving at the Photo Art & LOLA Quince Dresses, I was immediately struck by the inviting and creative atmosphere. The studio was decorated with a blend of modern and classic elements, showcasing a variety of stunning photographs that set a high standard for what was to come. The owner greeted me warmly, taking the time to understand what I what i envision for my photo session. They asked thoughtful questions about my preferences and provided professional advice on how to best achieve the desired look. Their enthusiasm and expertise were evident, and it was clear they were passionate about their craft. I was able to get my photo & video package done hassle free and also my invitations. Monique was very attentive and very helpful! More than anything she was very knowledgeable about her work. The experience was not only enjoyable but also highly satisfying. I'm so excited to see what my photo session and video will be. Just know I left the studio feeling thrilled and grateful that I choose Photo Art!

I had an extremely disappointing experience. After carefully reviewing multiple photography services, I chose them because they seemed professional and reliable. Unfortunately, they did not uphold their end of the contract, and I feel compelled to share my experience. Several key moments that we specifically requested to be captured were completely missed. When I brought this to their attention, they offered no apology or solution, only excuses. The lack of accountability was frustrating. The quality of the videos we did receive was far below the promised standard. Overall, I would not recommend this company to anyone looking for reliable and professional photography services. They failed to deliver on their promises and left us with a collection of subpar photos and a lot of regret. Save yourself the trouble and find a company that values its clients and honors its commitments.

We still haven’t received our video from our wedding since December and now we are in May 11th. They told us to come in and we came in to get a short highlight and still haven’t gotten the full video. We paid our full amount of the most expensive package and have not received our full package. Very disappointed. I wouldn’t recommend unless you plan to wait a long period of time to get your video.

I can’t thank you all enough for how wonderful you all have been. From the moment I called on the phone to schedule the initial appointment all the way down to the actual event. You made us all feel so welcome and made my daughter feel so comfortable when it came down to taking pictures. The day of the photo shoot, they made my daughter feel at ease. The photos all came out so beautiful, I was speechless. The day of the event Gerald and the other gentleman (sorry I forgot his name) were so incredibly nice and did such a wonderful job!! Thank you all so much!