PhoneSwap Store

Incredibly happy with the refurbished IPhone 12 mini that I purchased - which was in near pristine condition despite it only being rated as ‘fair’. Very helpful and transparent technicians who offered a comprehensive service repairing my old phone and setting me up with a new phone at very fair and transparent prices. Highly recommend.

Malik was incredibly helpful and patient during several visits to make sure I had the right product and knew how to use it. Highly recommend

Great customer service and very friendly. I would definitely recommend anyone that wants to sell their old phone or any gadgets. I went online to find the best shop to sell my iPhone 14 Pro Max. Transaction was quick and easy. No hassle and gave me the best price on the market. Very happy with this transaction. Would definitely come again in the future.

I came into the store as I wanted to sell my old phone after an upgrade. The phone was different colours due to a screen change (from another store) and the camera was damaged. However, the staff still offered me a fair price, were very polite and explained the price offered to me. I was very happy with the overall efficient service, I would definitely come back here again.

Came to enquire about selling an iPhone due to recently getting an upgrade. Very good pricing and good service, would definitely recommend. Offered the best price in comparison after shopping around previously and a fast and efficient service. Also good range of items for sale at a good price if you’re after any extra tech gadgets👍

I have to say I'm very grateful that I sold my phone here. Not only did I get a good price, but the entire experience was exceptional. The staff provided detailed information and were incredibly customer-focused, making the process smooth and enjoyable. Their support went above and beyond my expectations. I highly recommend this shop to everyone looking to sell their phone.

Good products and technical service, and decent prices. However, the store needs to improve its customer service. First of all, by providing an email address (counter-intuitive to ask people to phone when their phone is getting repaired). They also need to provide clearer information about diagnosis, the cost of any repairs, and dates. I kept coming back to the store over 5 days because the sales guy kept telling me to pick up my phone "Today at 3," "Tomorrow morning at 10," etc. and then kept postponing that date/time, without a clear answer. When pressed for more details, he remained evasive and even became a bit dismissive and rude. There was a problem with the new replacement screen they had installed on my phone. It stopped working after 1.5 days. They did replace it for free (good technical service), but the sales guy first implied in a rude tone that I might have dropped the phone over that single day. The evasiveness and lack of communication made me get a backup phone from a friend in the meantime, because I wasn't sure if I could trust the store.

BEST PLACE TO SELL YOUR PHONE IN LONDON!!! I wanted to sell my phone and I did my research to find a good seller for a new iPhone 15 pro max and found Phone Swap. Great company, very professional and gave honest advice and great price. Definitely recommend this company if you want a fast and best price.

Picked up an iPhone 14 from Phoneswap. Super helpful. Made everything super easy. Would highly recommend

Was in desperate need of a new used iPhone while visiting in London. This place came up top in my Google search for “reputable” used phone dealers, so I hopped on a Tube to go see them. I was not disappointed, excellent & friendly customer service, and a good deal to boot! Highly recommended 👍🏻