I was pleased to see they were able to schedule asap, up front with the cost, and quick to follow through. Usually it takes a long time to get my mother up (who is 96 and moves glacially slow) and put together with robe and slippers (along with hearing aids, glasses etc.) and downstairs in her chair (about an hour). She sleeps long hours and I wasn't sure whether or not it was going to work out but I talked to Mom about it ahead of time, making sure she realized that this was going to happen so that she wouldn't be surprised and/or be in a fog and resist. The phlebotomist was here at my door early, and actually took Mom's blood while she was still in bed. It was quick and easy and I stayed with her so Mom was calm and compliant. Was so happy I used their services! Beats trying to get Mom together in order to drag her out the door and to a facility before sitting in the waiting room for an hour or so. This eliminated all that hassle. Great service! Worth every penny! Thank you!