I scheduled an appointment on line on a Friday and had an appointment for the following Monday (which, incidentally, was a public holiday). My technician arrived in the allotted time window and sent two texts ahead of arriving to advise me of their progress. On arrival, the technician immediately put on shoe coverings. The technician worked quietly and quickly and resolved the issue I had with my washing machine in under 30 minutes. The price was beyond reasonable. I can highly recommend this provider and will not hesitate to contact them I. Future should the need arise. Thank you so much!