I was very happy with the service that I got from the Pet Dental USA location in Scottsdale. We had an introductory appointment where everything including the pricing was discussed. There was great, timely and efficient communication between the team and me, which I greatly appreciated. They took good care of my dog, Lily, and I could see that they were attentive to her personal needs and issues. When I picked her up, the medication and the at-home "rules" were thoroughly explained. I would have liked to know in advance that I should have had soft/wet food available for her, so I might suggest that this is discussed in the phone call one day prior to the surgery. Also, something funny happened. When they brought me my dog after the surgery, it wasn't my dog! Apparently, there were 2 dogs there with "flower" names, so they got switched up. But I felt like the new mom getting the wrong baby delivered from the nursery! We all had a good laugh. I would certainly refer Pet Dental USA - Scottsdale for any dental cleaning and/or surgery. The pricing was competitive and this is all they do. They are the local community specialists in veterinary dental procedures.