Pet Dental USA

I cannot say enough good things about Pet Dental USA in Scottsdale and their incredible staff. My cat, Brutus, had 11 teeth extracted on the 30th, and while dental care is stressful enough, Brutus also has elevated liver values, which increases the risks with anesthesia. Because of that, I was very cautious and did a lot of research before moving forward. From the very first consultation, their team put me completely at ease. Their expertise, communication, and compassion were outstanding. They took the time to explain the process, addressed every concern I had, and made it clear that Brutus was in very capable hands. It was immediately obvious that dental care is what they specialize in and that focus made all the difference. What truly stood out was their dedication after the procedure. Even though his surgery was right before a holiday and the office was technically closed, they were still checking emails in case there were any concerns. That level of care and commitment is rare and meant the world to me. A week later, Brutus is comfortable, healing well, and finally acting like himself again which tells me everything I need to know. If you have a pet that needs dental care, especially a senior pet or one with additional health concerns, I highly recommend Pet Dental USA. The staff is exceptional, and the care they provide is truly top-notch.

To date I'm extremely happy with all aspects of my experience with the staff. I like that they do an extensive free consult on your pet's needs both with the tech and the VET. I was especially happy that the Vet understood the special needs of my dog since he is diabetic and blind. They provided me with a very detailed estimate with a low to a high range of costs based on extractions and other needs that could potentially come up during surgery. Their cost was substantially lower than my regular Vet. When I had questions, the front office personnel were always quick to understand my need and to get back to me in a very timely manner. On the day of the teeth cleaning and oral surgery, they provided me with a very detailed list of what I could expect throughout the process. The Vet called me twice during the procedure to give me updated information on the surgery. When I came to pick up my dog, the tech went over in detail the discharge instructions, answered the questions I had and provided me with special food in case my dog didn't want to eat their normal food along with the antibiotics and anti-inflammatory drug. The packages of syringes had instructions clearly marked on the labels which were easy to understand. Today the office called to check on my dog, went over instructions on what to do since they were closed on Fridays, Saturday and Sunday. They schedule follow up appointment and surgery part 2. I can't speak highly enough of Pet Dental USA and Dr. Cassidy; Amy and Susan were great also. I can't remember the name of the techs.