Performance Plumbing Solutions Inc.

I am so happy with the service provided by Performance Plumbing Solutions....and glad I picked your company to call!! You came so quickly, and right on time...and were able to locate the leak in our ceiling very quickly and fix it. I appreciate the information you provided as well about next steps I can take. I will definitely recommend you to others!! Thank you so much :)

We had an excellent experience with Performance Plumbing Solutions here at our home in Windsor! Our main sewer was backing up into the basement. They were able to clear all blockages from our main sewer as well as show us in detail what the inside of the sewer looks like with there camera equipment. The cost was very reasonable for the service we received. I will certainly be recommending Performance Plumbing Solutions to all my friends and family. Thanks again!

Josh did an amazing job renovating my powder room. The sink was relocated and toilet had to be broken up on slab; had to rip out and replace old cast iron, copper, and galvanized. Very professional, clean, and courteous. Would recommend to anyone looking for plumbing work, big or small.

I would recommend and we will use again. They came immediately for an urgent issue. Quickly resolved our issue. They were professional, prompt, courteous and honest. Highly recommend this company in Chatham for your plumbing needs. Craig was great!

Spoke with Josh about our leak. Told me someone would be here between 1 and 3. Casey showed up shortly after 2 and fixed our leak. Professional, courteous and quickly remedied our issue. Price was fair and done nicely. Thank you Performance Plumbing Solutions Brian and Eileen

Performance Plumbing and their staff were very professional. Matthew and his team were on time, completed the job in a timely manner and cleaned up after themselves. I would highly recommend Performance Plumbing. Most importantly, the resolve my plumbing issue. Thank you

The plumber who attended was polite, professional, and clearly knowledgeable, and I appreciated his attitude and willingness to explain what he was doing. Prior to the visit, I had already opened the pit and spent about two hours investigating the issue myself. I showed the plumbers exactly where I suspected the clog was located, and it turned out to be precisely where I indicated. Access was easy and fully prepared when they arrived. The work itself took approximately 1 hour and 15 minutes, and the clog was located about 14 feet down the line and removed without complication using a machine auger. Unfortunately, the reason for the 2-star rating is the final cost. The invoice came to $675.54, which feels excessive for a single, short-run clog removal with no excavation, no pipe replacement and no difficult access. Comparable jobs are typically in the $300 + tax range (I called competition in the area and described the scope of the work done, and I gathered it would be about $300 plus tax on average. Additionally, while the plumber did all of the work, the helper spent much of the time standing by on his phone, which made the pricing feel even harder to justify. I don’t doubt the skill of the plumber, but the pricing for what was done feels extremely aggressive and not reflective of the actual scope or difficulty of the job. At that cost, I could have purchased my own machine auger and inspection camera and completed the work myself. I would not have minded paying a fair rate, but this invoice was far beyond what I consider reasonable for the service provided. If the plumber wasn't so kind, I would have given one star. Cheers.

We had a fantastic experience with Performance Plumbing! From start to finish, their communication was excellent — they responded quickly, kept me updated, and explained everything clearly. The team was incredibly professional and kind. The work was done efficiently and with great attention to detail. It’s rare to find a company that has skill, honesty, and great customer service like this. I’ll definitely be using them again and highly recommend them to anyone needing plumbing services!

I didn't get his name but when I called for an emergency on a Sunday, he was able to come right away and fix our leaking drain. He was the kindest person and made sure I understood everything and was very clear about the work he was doing and why. Highly recommend!

Such a pleasant and kind plumber. I got an appointment same day as I called and when given a time to wait, it was reasonably soon. Even better, they showed up about ten minutes early. The technician diagnosed and explained everything he would do, he did what he said he would do - and in a timely fashion. My frozen, busted pipes are fixed and I have every confidence in the work performed. This gentleman was an excellent worker, kind human and professional. I highly recommend this business and especially the technician who had to crawl under my house - and kept his pleasant demeanor the whole time, in -10°C weather and such a wet mess under my house. ✨️🙌👍