Contacted them on Friday and they came out Saturday, even earlier than they had stated. My AC had stopped cooling and the house was so hot inside. Came out for inspection and identified the problem and fixed it with no issues. Had them perform a maintenance to make sure everything else was running smooth and to also check our heater issue, so we will be good for the winter. Repairs cost less than the portable AC I was considering buying and done in a timely manner. So nice to be home in a cool house! Great communication, letting me know all the issues and the cost up front for approval to move forward. Highly recommend!