Pensacola AC & Auto Service Center

This has been probably the best experience I’ve ever had at an auto repair place. Orie and Jeremy we’re super helpful, and all the other staff was very accommodating. They have drinks and snacks for people to get. They also have the little rubber duckies that you can put on your dash for free. It’s just a cute wonderful set up. They also don’t try to oversell you things. Prices are decent as well.Also, they love Jesus, so that’s a plus! I will definitely be back. 🙌👍👍🙏

I went in for a repair LITERALLY TODAY. I had a coolant light and a check engine light on with the knowledge I needed an oil change. I went to autozone and printed a code for the mechanics that not only told them it was a Cylinder Head Temperature Sensor but also had a PICTURE of the sensor in the printed report. They told me it was because of my oil that the code was showing and told me now that the code was clear it should run good. I know I needed an oil change but I never asked them for one and it wasn’t the oil it was the SENSOR, less than 20 miles after driving the car the code, of course, came back on. The only reason I went to the mechanic in the first place was for simplicity of my day and so I could make it to my morning class at UWF. When the code came on the car broke down, took me an hour and 25$ to fix it with tools and a friend I called for help at 9 pm at night when I should have been asleep. The cherry on top is because they charged me 230$!!!! Let me repeat that, TWO HUNDRED AND THIRTY DOLLARS FOR SIMPLY CLEARING CODE AND AN OIL CHANGE. Obviously they didn’t check the code or they would’ve seen it was a sensor. 1/5 stars, felt targeted not only as a female and a easy target but I get no refund due to the signature they ask for after insisting the car JUST needed an oil change. P S anyone can feel the heat radiating off the sensor and would know it’s faulty.

I took my wife’s 2011 Jeep Wrangler Unlimited (Sahara) to this shop for a/c service. I already knew that the compressor was failing and assumed the system would be contaminated. The guys got the Jeep right in and ordered me an Uber to get home while they diagnosed the problem. A couple of hours later I had a complete diagnosis and quote for repairs. The price was really close to my online estimates, coming in slightly less than I could find elsewhere. I decided to let them do the work. The repairs were completed the next afternoon and I couldn’t be happier. These guys take great pride in their business and it shows from the exceptional cleanliness of not only the customer lounge area but the actual shop as well. This translates to an high degree of attention to detail in their work. All of the staff were cheerful and supportive, demonstrating a high degree of knowledge and technical expertise. One visit to this business will make you a lifelong customer. I even got a complete tour of the facility. Pride, confidence, technical skill, quality control and customer satisfaction are definitely evident to the most casual observer. Highly recommend and will be returning for future work.

Pensacola A/C Auto did a really good job on for my 2007 Toyota Tacoma rear brake drums. It was a reasonable price. they provide a great customer service. I recommend to get your brakes done and A/C done here

I recently visited Pensacola AC and repair. Even though I don’t have a lot of money and I don’t make a lot of money I work for myself, but I knew that I needed help with my car. They were very friendly and very helpful to me and made me feel welcome and comfortable and made a way for me to be able to afford them to fix my car. I appreciate the guys there. I know car parts are and can be very expensive as with the labor. I will visit them again when I need help. Thank you Pensacola AC repair for helping me.

These good folks always knock it out of the park! They treat you with humility, respect and with gratitude for your business. What so many other businesses lack in our automated, non-human contact culture, these guys have restored in their daily practice and they excel in with each and every job. The work is done to the highest quality and standard. I can’t speak for not recommend them highly enough. A year ago, my car literally broke down in front of their shop and the owner was just getting out of her car. They took me and my car under their care as if I had made an appointment with them the day before. I’ve been a customer ever since. Bottom line: they care about you and your concerns. You’ll not find a better place!

We are absolutely 100% new and continuing customers. They were efficient, straight forward and went above and beyond on the service and the customer service. We aren't going back to are old mechanics simply because of the way they run their business, and we appreciated how we got suggestions for upcoming repairs and maintenance .Only suggestion on the customer service side of things is taking the plug ins or aerosols( what ever the " smell good" is ) out of the waiting area they were so strong.

I took my 2021 Tacoma here today for an oil change. I've tried a couple places and hands down, best service here! Here are just a few positives: very nice and professional folks, clean and welcoming lobby and offers coffee, water & sodas, very reasonable prices (BIG plus), honest and doesn't look for problems to sell more service repair... I loved getting a text with a link to the report they generated (multipoint inspection). I have FINALLY after 4 years found an auto repair/maintenance shop that I'm going to feel comfortable taking my truck to. Thank you!!

I will recommend this place to everyone until I am blue in the face. 10/10. The customer service is top tier. As a female that went to this shop by myself, I was not made to feel stupid or inferior; but was rather greeted with respect and had the chance to learn from the team there about what all was needed for the repair! Reasonable prices. Drop off/pick up lock box (for if you work late and can’t pick up your car during business hours). Orie and the team are amazing. I have found my repair shop for life 🫶🏼. Thank y’all for fixing my brakes and taking care of my car!

Top notch professional service. From the knowledgable front desk service personnel to the highly trained technicians it is and will always be my go to auto repair shop. Never a doubt that my vehicle will be repaired/serviced correctly the first time at an affordable price. The best auto repair shop in the city with the best warranty.