Pensacola AC & Auto Service Center

This has been probably the best experience I’ve ever had at an auto repair place. Orie and Jeremy we’re super helpful, and all the other staff was very accommodating. They have drinks and snacks for people to get. They also have the little rubber duckies that you can put on your dash for free. It’s just a cute wonderful set up. They also don’t try to oversell you things. Prices are decent as well.Also, they love Jesus, so that’s a plus! I will definitely be back. 🙌👍👍🙏

I took my 2021 Tacoma here today for an oil change. I've tried a couple places and hands down, best service here! Here are just a few positives: very nice and professional folks, clean and welcoming lobby and offers coffee, water & sodas, very reasonable prices (BIG plus), honest and doesn't look for problems to sell more service repair... I loved getting a text with a link to the report they generated (multipoint inspection). I have FINALLY after 4 years found an auto repair/maintenance shop that I'm going to feel comfortable taking my truck to. Thank you!!

I can't recommend this auto repair shop enough! From the moment I walked in, I was treated with respect and transparency. The staff was friendly, knowledgeable, and took the time to explain exactly what needed to be done—no pressure, no upselling, just honest advice. My cars were diagnosed quickly and the repairs were completed ahead of schedule. The pricing was fair and clearly broken down, with no surprise fees. It’s rare to find a place where you feel truly taken care of, but this shop has earned my trust 100%. I’ll definitely be coming back for any future maintenance or repairs. If you're looking for reliable, professional, and efficient auto service, this is the place to go!

Car was taken to shop for which there was clear communication and easy to communicate with even while I was at work via text and docusign. Although I personally think the process for a radiator was really high -altitude hough everything now days is high. Everything else from labor and other fees were decently priced. When we dropped my wife’s car off her AC was working in the vehicle but is not now. But Jeremy said bring it by and we will check it out at no cost! Any other place would have charged for that! 1 thing I would recommend is if you have a customer pay $160 for diagnoses, take that fee off the repair if they move forward with your establishment for the repairs. Keeps customers coming back as well lets them know you car and appreciate their business All in all good experience and will be returning.

I brought my truck into Pensacola ac & auto for some major suspension work after another shop told me it would take weeks to even look at it. They got me in right away, diagnosed the issue and walked me through the entire repair plan in detail. They replaced multiple suspension parts and the truck now rides smoother than it has in years. What really impressed me was their professionalism and communication I always knew exactly what was going on, and no surprise charges. They gave me complete peace of mind. You can tell this is a family-owned shop that takes pride in doing things the right way. The whole crew was friendly and knowledgeable I won’t take my vehicles anywhere else!

Gotta say I was beyond pleased and will be returning for all future work my Camaro may need! Orie & Blake at Pensacola AC & Auto Service Center took their time explaining everything from what needed to be addressed immediately and what wasn't essential at the moment, which if anyone else that's had nightmare encounters with other mechanics who try to bleed you dry, this was refreshing. Not only did I get my front brakes done, but they got me in for an oil change at the same time and the prices were unbelievably low, oh and top of the already great prices, they have a local heroes discount for Veterans & first responders. I know this is a long review BUT it needed to be said because to find honest mechanics is truly difficult, and gut wrenching when your pocketbook is already hurting! If you're looking for a one stop shop for all your car needs, this is the place!! Thanks again you guys

150k Service and then took a 3,000 mile road trip. Everything was perfect. From estimate to repairs, service, inspection to hand off: exceptional. First class place with very competitive prices. Especially appreciated the communication and the fact that the place was immaculate. The service spaces were clean and organized like aircraft hangars. Great great experience all the way around. Easily one of the top auto maintenance shops in Pensacola!

I responded to an ad for a $45 oil change. I had been paying $85 someplace else... They did not try to sell me accessories I did not need, but they did rotate my tires for free. The cleanliness of the office, bathroom, and even the work area was impressive. There are snacks and drinks in the lobby where small hand toys and even books are available for the kids. The service was exceptionally fast and courteous. These folks clearly value long term customer relations. They have earned my future business.

First visited in Dec 2024 to inspect a concern and again in Feb 2025 for an oil change. Both times I’ve been treated like a valued customer, my time not wasted, was not talked down to, and given an honest assessment of what my vehicle needed. The interior decor gives welcoming vibes and has little touches that say “Welcome back, friend”. Their prices are transparent, which I love. Not 100% sure how long they’ve been in business, but they’re a welcomed new addition that’s much needed. Highly recommended them if you’re looking for a friendly & affordable neighborhood automotive shop 🙂

I had my first visit with Pensacola AC & Auto Service center yesterday and they were amazing. Everyone is so friendly and they don’t make you feel overwhelmed or uncomfortable. They truly care about the person and their vehicle. As a younger female who has had negative experiences with auto shops, I was pleasantly surprised by the knowledgeable and reassuring explanations they provided. They made me feel confident in their ability to handle my car’s issues.Big thank you to these amazing people!!!