I was a loyal customer of Peachy Pest Control for years, consistently paying for their quarterly rodent control service. Visits were always quick—under 10 minutes—to refill bait stations, but no one ever inspected for entry points or signs of activity, which I thought would’ve been a great addition to their preventative maintenance.
Recently, I suspected rodents in our attic and requested an inspection. Peachy initially brushed me off and told me to call a roofer or electrician. When I pushed back, Gary finally agreed—but only if I paid $100. Despite being a longtime customer, he wouldn’t waive the fee for what would’ve taken 20 minutes. And, worth noting, all rodent control companies I’ve called (I’ve called many!!) do free inspections. That’s when I decided to cancel our service.
I called Tide Pest Control, and Bailey, the owner, came out the next morning—free of charge. Thankfully, we had no attic issues and are now switching to their service.
Gary did refund my last payment, which I appreciated, but the lack of customer care and flexibility from Peachy was disappointing. In my experience, loyalty didn’t mean much to them.