Loved our first grooming experience with Paw Paw Town. The staff was able to handle my active puppy and shared images and videos on WhatsApp to update on how she is doing. Mine seemed to be so comfortable that she was dozing off. They also provide daycare services, so there's a big play area for your puppy to chill at when they're waiting for you to pick them up.
- Booking appt: Easy, can be done on their website. You can send them images of your puppy a few days before heading down to clarify the cut you want. There is a one-off discount for new customers. Shop will send an email reminder one day before the appt.
- Pre appt: Shop is relatively easy to find, near a pet friendly cafe. There's a few visitor lots in the building that you can park at temporarily to drop off your puppy. Do arrive slightly earlier before your allocated slot.
- During appt: We did a full groom for her first session and it took about 1h 45min
- Post appt: Puppy was enjoying herself and playing in the big play area. She also received a welcome squeaky toy that she now loves.
Hope to be back!