Somehow I lost track of time and forgot to review but in March he did the best job ever, literally magical.
We had a cat who had extreme behavioral litter box issues not limited to pee and poop on the floor. Before we had done a behavioral euthanasia for him, he had been segregated to one room when we weren't home to try to contain the damage.
We had literally duct taped shower curtain liners up the walls and the carpet to try to waterproof the floor and it didn't work the best. Needless to say it was about 5 years of extreme cat damage that had a horrible smell that required the door to be shut at all times with excessive air fresheners and constant mess cleaning.
After he had been put to sleep, we got that room steam cleaned and I was honestly not optimistic that it would be fixable given how long it had been and a lot of research on carpet cleaning. He did quick work of the room, was on time, great communication, and honestly should have charged us more for it for the quality it was and it dried fully about the next day.
When I finally put the new furniture in the room and actually was able to have to door open, it felt unreal since we mentally just expected to smell it so it took a few weeks to get used to not panicking if we saw the door open and holding our breath.
Having to unlearn watching where you walk and what you had to clean all the time was bizarre. The room still doesn't have any hint of how it was before months later.
Hoping to be able to get some more cleaning soon for the rest of the apartment, but honestly it was literally life changing work that was done that we'll always be grateful for.