Absolutely worst experience I’ve ever had! They came off Rightmove through the first lockdown, which I only found out when looking for my own house listing and I had to ring them to ask about it, was provided no regular updates on how many times the listing had been viewed etc., persistently pushed to just drop the price. When the house was sold, we didn’t get a sold sign. Coming towards completion they hounded me consistently and pushed us to accept a moving date we’d repeatedly said was not good for us because it suited the buyer instead of me as their client, only to be told at midday on that date that it wasn’t going ahead anymore (communication issues throughout the chain). Cost of the service was really high especially considering the shocking experience. Will never be using them again.