Parkway Health Center (Orem)

My daughter, and I met with Dr. Kerr, because he insisted upon an appointment to prescribe diabetic medication which he has already prescribed other diabetic medication for me knowing I already have diabetes and my numbers were not currently under control. He met with my daughter to establish as a new patient. We met with him and he did not fulfill his hippocratic oath as a physician, by following through with prescribing. In My Chart following the apt., he promised to send in the script until he could get a prior authorization done which she never has. He promised to email the script, and failed to do so. He saw a message and yet he still did not do so and he also did not work a full day and left early. Between all that time that passed he should have sent in the script. Failing to do so, was life threatening. This was a very haphazard and dangerous thing for him to do! He is a failed physician, haphazard and should have never done that! The disregard and the disrespect that he has shown me and my daughter will cost him being reported to the appropriate entities that oversee physicians and malpractice. Never in my life have I not been able to contact my physician's office. He is by far the worst than any physician I have ever encountered! He should not be practicing. He is scattered acting and not reliable!

Something is wrong with Dr. Kerr as he promises to do things and then he doesn’t. He will promise to call in medication then he won’t, he also wants to see me all the time and my insurance won’t pay for that and I don’t have the money to do that. I should not have to have an appointment for refills of medication that I have taken for years and these are important meds. When I talk to his MAs they can’t hardly speak English and should know how to pronounce meds but can’t. I don’t speak Spanish or mandarin. Even an American who speaks English can’t even pronounce medications that works there.