PARK AUTOPLEX (USED CARS)

Buying a car from Park Auto Plex has been one of the worst experiences of my life. Within a short time of driving it, I discovered a long list of serious problems: an oil leak, misfiring cylinders (4 and 6), coolant leaks, overheating, alternator overcharging, brake issues, and constant warning messages for the throttle control and the 4WD system. The car literally started breaking down almost immediately. The warranty they gave me was basically worthless — it only covered a tiny amount with a labor rate far below what any shop actually charges. When I went back for help, the agent I dealt with, Mohamad, refused to take responsibility for anything and offered no real solutions. The problems appeared so quickly that it genuinely felt like the vehicle codes might have been cleared before I bought it, leaving me to deal with everything afterward. This dealership left me with stress, unexpected repair costs, and a car that should never have been sold in this condition. Based on my experience alone, I would strongly warn anyone considering Park Auto Plex to stay away and take their business somewhere honest. It’s absolutely nightmare and it’s totally a big scam. Here is my response for you. “Your reply leaves out key facts. The vehicle I bought from your dealership developed serious problems almost immediately: active oil leak, coolant leak, overheating, misfiring cylinders, alternator failure, brake issues, and multiple warning lights. These are not ‘new’ problems that magically appear after a few days — these are pre-existing mechanical issues. The oil leak was not visible at the time of purchase because a stop-leak type chemical was clearly used to temporarily mask the problem. Any experienced mechanic can confirm that stop-leak products can hide active leaks for a short time before they return. Once the substance burned off, the leak became obvious. This is why the issue showed up right after I drove the car home. None of these issues were disclosed to me, even though they would have been noticeable to anyone who actually performed a full inspection. Your claim that the vehicle had “no warning lights” is not accurate — several warnings appeared shortly after purchase, which means the problems were already developing. The warranty you sold me is practically useless, covering a small portion of repairs and paying extremely low labor rates that no legitimate Michigan shop accepts. When I came back for help, I did not receive real support or solutions. Everything I stated in my review is based on my real experience. Calling it inaccurate does not change the facts. I remain open to a real resolution if your dealership is willing to address these issues honestly and professionally.”

Just bought my first car, and the process was very smooth and stress-free. Lianna was very friendly and helpful with finding me a car within my budget. She took the time to explain everything clearly, answered all my questions without rushing me, and made sure I felt confident in my decision. I truly appreciate how easy she made the entire experience, especially as a first-time buyer. Highly recommend working with her if you want someone who genuinely cares and makes the process simple and straightforward

Great friendly staff ..Nice vehicle for sale at a decent price not trying to rip you off of your hard earned money.... Thank you to Moe I absolutely love my new Chevy Equinox.

If I could give no stars I would‼️ talked to Hassan on marketplace about an Acadia. Set up for me to come see it the next morning. Talked in the morning and he knew I was on the way. Get there and the two people working inside says Hassan wasn’t there and they no longer even have the Acadia. Instantly started trying to sell me other vehicles. ABSOLUTELY NOT. Just wasted my time. Drove over 30mins

i had an amazing experience buying a car from here. I got a 2018 Ford Fusion, and the entire process was smooth and stress free. The car runs great and the team worked with my budget. I couldn’t be happier and would recommend this dealer for anyone looking for a great car and great service.

Moose and his team made this an amazing experience for my daughter. Moose helped my daughter find the car she wanted, he made sure we were happy and secure with our decision. They had so many nice cars to choose from with affordable prices they made our experience a good one thanks park autoplex we’ll be back for any future purchases

Great experience with Park Autoplex ! I bought a car for my daughter and the whole process was smooth and honest. The team was very helpful, the vehicle was exactly as described, and my daughter loves her new car. I definitely recommend them if you’re looking for a reliable used vehicle.” Thank you again for your support, we really appreciate

Was looking for a first car for my son. Park auto had a wide selection . Bought a 2016 ford fusion from MOE runs great. He also gave us a 3 months powertrain warranty since the car was for a New Driver, thank you Park Autoplex will be back again. Okay

Been messing with Mr.Bazzi for years back when it was him and 1 mic 🤣, I've bought a total of 4 cars from Mr.Bazzi over a 9 year span I've also sent ppl his way who also purchased. My Most recent purchase our 2014 Lincoln mkz bought over this past weekend. I will always hit Mr.Bazzi up when in search of a vehicle as I know the kind of man he is as far as he won't buy junk from auctions, and if he does purchase a car messed up he fully goes thru and repairs sever mechanic issues with vehicles . # my 2013 Lincoln mkx he did water pump on before I purchased 4 years ago . I'm greatful the downriver community acknowledged his great ability to keep down river rolling. And has now 3 dealerships . I'd advise if your looking for a NO B&llshut,NO Nonsense lot go see Mr.Moussa in Lincoln park Mr. Bazzi manager for LP location

My husband and I bought a Dodge Caravan 2016 a couple weeks ago. He test drove it everything seemed fine. We brought it home and 2 days later, engine light came on. Turns out out we need a whole new transmission. We already had to put 800 in it within the first week for breaks and rotors, oil change, tire and miw 3000 for transmission.