We visited this office because of the great reviews, but unfortunately, our experience didn’t match the expectations. I would not return with my two children (ages 8 and 17 months). The staff mentioned they’re only in the office once a month, and it definitely felt that way—there was no cell service and no Wi-Fi available, which made it difficult to keep my toddler occupied.
We chose this office thinking it would be a good environment for kids, but it didn’t feel that way. The staff seemed unfamiliar with where things were, often leaving to shuffle and search for supplies, which created a lot of disruption and made the visit stressful.
My 8-year-old needed a crown removed, and we were told it wouldn’t hurt since the tooth underneath was already gone. However, they removed it using a tool without any numbing or medication, and he’s continued to complain of pain since. He left with gauze in his mouth for the rest of the day.
The overall environment was extremely quiet and not very welcoming. Perhaps their other locations run more smoothly, but based on our experience here, I would not recommend this one.