Pack-It Movers

Miguel, Alex, and Wayne did a fantastic job loading my truck for transport from Houston to Seattle- they worked hard, wrapped my furniture and loaded the vehicle carefully, took advantage of ALL the available space, and overall did a GREAT job! I’m very pleased with their efforts! Highly recommend!

The loading and transport of the contents of a storage locker in Conroe TX to Willis TX (about 11 miles) went very smoothly. The two-man moving crew did a great job. My complaint is with the company misrepresenting one of their dispatch locations in Conroe TX that no longer exists. I did a Google Maps search for moving companies in Conroe TX - one of the names that popped up was Pack-It Movers located on South Loop 336 West in Conroe. I called the number to book a move and did not realize that I was speaking with their office in Jersey Village, a suburb of Houston. They scheduled my move, all the while never mentioning that the Conroe dispatch location had been permanently closed. Pack-It Movers charges a basic "trip charge" of $89.00 on ALL moves to cover wear-and-tear plus fuel for the equipment. But there is a secondary charge equal to one hour's labor of $109.00 whenever the movers have to travel more than 30 minutes to a customer's location. Had the mover's been dispatched out of Conroe, as I believed they would be, I would not have been charged an additional hour of labor when they had to drive all the way from Jersey Village (zip code 77040) to my location in Conroe. Also, these people charge an 8.25% processing fee if you pay with a credit or debit card - this is almost three times the going rate for companies that do charge processing fees. And finally, our online bank account was suspended for 48 hours after we tried to pay the moving charges using Zelle because of some sort of irregularities with the Pack-It Movers own Zelle account. We ended up paying them using Venmo instead.