Ottawa VIP Property Management

As a landlord, going with OVIPPM was one of the best decisions I made. Seb is not only knowledgeable but he is also extremely quick at responding. I had a really problematic and demanding tenant, and Seb knew all the tricks in the book the calm down the situation. Even if the situation was stressful, Seb knew exactly how to handle it. I was very impressed by how Seb is efficient and how he makes sure to provide the best service possible. The provided inspections are also meticulous and super detailed. I would 100% recommend OVIPPM to anyone Thanks for all the help, Seb!

Almost two years ago, my father-in-law passed away and left his condo to my wife. As we were not quite ready for selling it, we decided to rent and find a property manager to attend to all the details. Best decision ever was to choose Sebastien (Seb) Fortier of Ottawa VIP Property Management. He was amazing and took care of all the details to find the right, responsible tenants and then always address the tenant's and condominium's needs. He was in constant communication with us, but we rarely had to do anything and I was shocked at how inexpensive this premiere service was. If you're looking for someone to manage your property, look no further than Ottawa VIP Property Management!

Absolutely recommend this agency! Sébastien and his team are incredibly responsive — even on weekends. They go above and beyond to ensure everything runs smoothly, and their network of professionals is top-notch for any repairs. The whole team is super friendly — a real pleasure to work with! Their request management portal is also extremely convenient — I’d recommend it to any tenant or property owner looking for efficiency and peace of mind.

Seb has been very attentive to resolving issues and maintenance as it arises. Has a personal approach and keeps our needs as tenants in mind by offering solutions or minimizing disturbances when tasks or maintenance needs to proceed. Have seena great improvement from our previous property manager and would recommend renting from this team.

Seb highly surpassed my expectations. He made being a landlord easy! … from finding a tenant to managing the renters to even finding an appointee renter! Thank you Seb! My family and i greatly appreciate your responsiveness and overall work!!

As a tenant with Ottawa VIP Property Management, my experience has been exceptional. Anytime I’ve reached out with a question or issue, they’ve responded quickly and resolved it without delay. Last summer, when my AC unexpectedly stopped working, their team went the extra mile by working after hours on the weekend to get it fixed the same day. Communication is always easy and hassle-free. They are deeply committed to their tenants comfort and satisfaction. Can’t recommend Ottawa VIP Property Management enough!

I had a great experience working with Ottawa VIP and their team. They took care of my properties exceptionally well. They are knowledgeable, responsive, and always kept me in the loop about my properties. They went above and beyond to make sure everything was in order, from handling tenant issues to keeping the property in good shape. I highly recommend them!

When I decided to hire a property manager to handle my home rental while I was in Europe, I knew I needed someone trustworthy, efficient, and skilled at finding the right tenants. Having managed my property in the past, I learned how stressful it can be to deal with difficult tenants and unexpected problems. This time, I was determined to avoid those headaches and find the best service available. After extensive research, reading reviews, and making calls, I came across Ottawa VIP and got in touch with Seb. From the very first conversation, everything about their services—fees, property management duties, tenant screening, and overall offerings—was clear and well-detailed. Seb went above and beyond, even providing contacts of current landlords who shared their experiences with Ottawa VIP. They all had glowing reviews about Seb and never experienced tenant issues. Now, a year later, I can confidently say hiring Ottawa VIP was the best decision I made. The team has been fantastic, communication is quick and efficient, and Seb is always proactive in finding solutions to any issues that arise. Thanks to their meticulous tenant screening process, I’ve had great tenants with no problems so far. Seb is not only highly knowledgeable but also genuinely cares about helping his clients. I’m so pleased with the service that I’ve chosen to continue with Ottawa VIP for another year. Thank you, Seb and the team, for making property management seamless and stress-free. I couldn’t be happier knowing my home is in such capable hands!

I had the pleasure of working with VIP Property Management for my residential property, and I am thoroughly impressed with their service. One of the standout features of their management is how they handle demanding tenants. From the start, their team demonstrated exceptional professionalism and clear communication. I’ve seen firsthand how they manage tenant requests and complaints with patience and efficiency. For example, when a tenant raised concerns about maintenance issues, the team acted quickly, coordinating repairs and keeping the tenant informed throughout the process. This level of attention not only resolves issues promptly but also fosters a positive relationship between tenants and the management team. Their ability to navigate challenging situations is particularly commendable. They handle demanding tenants with a balanced approach, ensuring fairness and understanding. Seb, in particular, is an excellent negotiator; he skillfully diffuses conflicts and turns them into positive outcomes. Without a doubt, he is the best property manager I could have asked for. Overall, VIP Property Management has exceeded my expectations in managing my residential property. Their commitment to outstanding service makes them a reliable partner for any landlord. I highly recommend them to anyone seeking professional property management!

Ottawa VIP Property management has been an amazing support in our adventures of becoming landlords. ESPECIALLY since we were out of province and in the middle of a pandemic. Seb and his team are super quick to respond to anything but specifically when problems arose were very responsive and helpful. They found us amazing tenants and made detailed reports with pictures on the status of our property on a regular basis. We are so grateful for all their support.