Was at this OTR on Monday 4 Dec 23 around 4:30 pm and the lady who served me was so kind and friendly and was very helpful. Best service I've had at an OTR in a long time.

I just did scan the QR code and and got save 6c per letre after filling 45 ltres. But the payment wasn't made via app because of a technical issue with it. And showed up a barcode to show to the counter and pay. Once I get into the store staff got the code scan and then I tap my card. When I check my receipt I found that they didn't give the discount. They have charged the original price. Then I went back and ask. They told me they cannot do anything because the transaction is made already. The way that staff member talked was very rude. I guess his name is something like Tony who has gray beard and half bold head. This is not just about $2 save. Specifically when I got into the store, he was shouting at a women by using &#-#&#-#& words. That's so disrespectful.

Went in at 4:09 pm to redeem a deluxe car wash. The guy at the counter, who served me, literally threw the voucher on the desk for me to take. Didn't say hello, didn't say a parting goodbye or anything, no smile, didn't feel like he was enjoying his work. There were no customers in front of me. If you don't like your job, don't do it. The management should address this and counsel the team member on what is good customer service. Very disappointed

Rude customer service waited and two of them didn’t even pay attention and i had to ask them, Looked and turned face again big fat fellow and the girl

Diesel pump 6 doesn’t shut off and spews diesel out over hands pants and feet. I went to this servo at pump 6 and the shut off at the hand pump didn’t work and I had diesel all over my hands and clothes and shoes, I reported this issue to the staff. Went to the same pump, about a month later thinking it would be fixed and the exact same issue happened again. Reported of the issue again. Get it fixed guys!

Never disappointed with the service. It’s our 3 times buy the same product. N all of that’s was excellent 😘

Ask for more matcha powder and less ice… it’s perfect👍 nice service for the lady who served it and the cashier💯

Coffee at this OTR, is great. My husband and I, ate & drank instore. Traveling today North to South, we used your bathroom. This was an absolute disgrace. Uncleaned toilet, toilet paper not put on the roll holder, tiles filthy, floor , well that's another issue & keep the handbasin clean. Not impressed & will not be returning. Very poor

OTR toilet locked and staff was rude 👎👎white guy wearing specs,he doesnt even know how to talk to customers

staff member stelios was very rude from the beginning trying to place our order and was continuously spoken over, was then double charged for my transaction as he processed my sale twice and told me it didn’t work nor come up on his computer the first time despite my bank account being charged and me proving it by showing him my transaction history. train your staff to put through sales properly and deal with refunds correctly you can’t just rip people off and expect it to be ok. manager will be contacted!