Osprey plumbing and heating

We hired Osprey Plumbing for a complete bathroom refit, and from start to finish, the service was exceptional. Our old bathroom was outdated with a leaking vanity unit, cracked tiles, and a poorly functioning shower. From the initial consultation, they provided a detailed written quote outlining all work, materials, and estimated timeline. The team arrived on schedule each day, wearing protective gear and keeping the house clean. They carefully removed the old fixtures, repaired the subfloor where needed, and installed a modern vanity, new WC, and a walk-in shower with a thermostatic mixer. The tiling was precise, with no gaps or uneven edges, and they even ensured the grout was sealed properly to prevent future mold issues. What impressed us most was the attention to detail — they took before-and-after photos to document every stage and explained maintenance tips for the taps, shower, and extractor fan. Any minor unexpected issues, like a slightly uneven pipe connection, were flagged immediately, and solutions were offered transparently without extra charges. The final result was stunning: fully functional, clean, and modern, and they even disposed of all old materials responsibly. Communication was excellent throughout; we received updates every day, and they answered every question patiently. We couldn’t be happier and would highly recommend Osprey Plumbing for anyone looking for a professional, high-quality bathroom renovation. It felt like they genuinely cared about the outcome, not just completing a job.

It was very difficult for me to find a plumber! Then came across Kieran Hawkins! He was friendly, asked for a few photos so that he could access the problem. Having done that, he knew what the problem was and gave me a date, after he's working hours. Turned up on time, very friendly, very confident, very polite, and most important, very professional. I would recommend Kieran to anyone. An extremely satisfied customer Dorita