Osborne's Farm & Garden Center of Concord

We’ve been getting first and second cut hay from Osbornes for about a year now. Never had any issues with either cut. Second cut has always been super compact bales nice and green and heavy (never wet). I just picked up ten second cut bales yesterday and noticed they were smaller in size and not nearly as heavy. I thought nothing of it as my wife and I usually don’t complain. My wife got a call from the store last night and was told that the owner was not happy with the bales and if we returned what we got we can get better ones that are coming in soon. That’s fantastic service! I don’t know of any other grain store that would do that. Osbornes will always have our business because of that kind gesture. All grain stores should learn from them. True customer service at its finest!! I would highly recommend shopping here!

Great place ! So excited they now have a reasonably priced self service dog/pet wash. Staff always friendly & helpful and I have never been disappointed in any of my purchases from arhardt gear, to pet supplies & toys, hats, gloves, outdoor furniture, mulch, plants, trees.. the list goes on and on. Check it out if you have not, I promise you won’t be disappointed!