Carlito and his team at Orlando Hybrid Auto Repair are incredible. He was the first and only mechanic who actually explained why our 2013 Toyota Prius head gasket was leaking and what the proper fix required. Every other shop we called gave vague answers and higher quotes, but Carlito took the time to educate us, whether we decided to repair our car there or not.
As a business owner, I really appreciated that level of honesty and transparency. The repairs were done on time, on budget, and with great communication throughout. He even saved our old parts so we could inspect them ourselves and took photos during the process. The whole experience was simple, straightforward, and professional.
We’ve found our shop from now on, Orlando Hybrid Auto Repair is the real deal.