Oops Lockout and Roadside llc

Carlos was truly amazing. Our brakes failed and we needed our truck towed. From the moment we requested roadside assist to him coming out. An hour. That was super reasonable given the horrible weather and rush hour. He even called in advance to get more info and ensured we were in a safe location and were ok. It was pouring rain and he wasn’t even phased: advised us on the process, what he was going to do, what to expect. So thankful they picked up the roadside assist call. Good to have a great company and great people to help you in a tough spot. He’s also a veteran! Thank you so much Carlos.

Had an awesome experience today with Mike. He communicated regularly as to when to expect him, and he showed up when he said he would. Was greeted and he confirmed drop off and all that stuff and let me know when the car was dropped off. One of the best tow truck experiences I’ve had.

Ricky did a great job I was broke down on the highway on a rainy night. He worked safely and got me and my truck to the dealership. I haven’t picked my truck up yet and don’t know it’s condition but he and the company responded in a reasonable amount of time in my time of need

I had a Fenomenal experience with Oops Lockout especially with Ricky I gave him a 5 star because he was so professional and he is so kind great human being I lost my car keys last night at Walmart and he called me right away to let me know he was on his way to help me out. Ricky thank you for you hard work you was above and beyond, you unlocked my car, towed my vehicle thanks a lot and I appreciate it you.

I had a blow out they came out quick and change my tire. I was afraid that the wait would be long due to everyone being out holiday shopping.but Jesse arrived quick and swapped out the tire even quicker

Listen KD and Kimmy came out when my insurance called in less than 45 mins when they were in GA and came all the way to Yulee to tow my car 3 miles down the road and were the friendliest and most kind people if you ever need a tow please call this company I promise they will make your bad day a little better with a helping hand thanks guys so much!!

Ricky was who towed my vehicle, he was great. Did a great job at making sure the vehicle was safely strapped down. Great conversation too. The truck was very clean and smelled nice. Ricky was quick and professional hopefully he's the one you get if you need a tow.

Ricky came to assist us yesterday with our vehicle. He was very friendly and professional.He took very good care of our car. He got it to the dealership safely and we are back on the road now. I’m very satisfied with the service we received and will use them again!

Ricky showed up early and loaded my vehicle like vip. Great guy! Very prompt and professional. Understood my needs and met them without pause. Highly recommend this company and driver👍

Had Ricky help me yesterday tow my car home, and honestly I don’t think there is another tow service in Jax I would use other then these guys thanks to Ricky, Ricky was extremely professional, knowledgeable and patient with assisting me, if I could rate yall more then five stars I would, he is a great employee and again I highly recommend these guys just based off his help and interaction alone!