Oops Lockout and Roadside llc

Carlos was truly amazing. Our brakes failed and we needed our truck towed. From the moment we requested roadside assist to him coming out. An hour. That was super reasonable given the horrible weather and rush hour. He even called in advance to get more info and ensured we were in a safe location and were ok. It was pouring rain and he wasn’t even phased: advised us on the process, what he was going to do, what to expect. So thankful they picked up the roadside assist call. Good to have a great company and great people to help you in a tough spot. He’s also a veteran! Thank you so much Carlos.

Had an awesome experience today with Mike. He communicated regularly as to when to expect him, and he showed up when he said he would. Was greeted and he confirmed drop off and all that stuff and let me know when the car was dropped off. One of the best tow truck experiences I’ve had.