On-Site RV & A/C LLC

We had 2 instances of mobile service with this shop. They got everything taken care of in a timey fashion. So we took our 5th wheel in for warranty service. I really wish i hadn't. We were assured the work would not take all winter. Nearly 5 months later (all winter mind you) we got our unit back. They replaced the rear toilet, but failed to leak check the water lines, which were cross threaded. We wound up flooding our unit. Thankfully we caught it quickly and made the correct repairs. They supposedly winterized everything, but left the grey tank full (it was empty when we dropped it off). We are hoping nothing froze. The new generator had the vent and fuel lines backwards, which explains why they couldn't get it to run off the tank (which did have fuel in it). So we fixed the repairs, again. The fresh water intake had grease and grit n the threads. The mattress was practically ruined by greasy clothing when the techs crawled over it to reach the washer hookup for winterizing (instead of pushing a slide out a little ways). And the toilets in both baths as well as the floor, were left with greasy hand and boot prints. We left them a clean unit to work in, and it came back far dirtier (not just dust and dirt from sitting) than it gets elk hunting for a month. If I could post videos, I would. Pics show the grease on the mattress, the water after cleaning, and rhe antifreeze that leaked from the toilet. I would not recommend this shop for RV repairs in house.

July 2025 2 seniors 35' motorhome. Our black tank valve was leaking and getting worse. Had to do a full cleanup after the last 2 dumps. We were in Colorado Springs for just a few days. I thought I might be able to handle the valve replacement, but not confident. Called several mobile mechs and some service companies. All booked into next week after we were to leave. Called On Site. They were also booked out. But they were different. They listened. They cared. They worked me into their full schedule because I really needed the help. Jacob came out to the campground. He made a hard job look easy and had the valves, both of them, replaced quickly. It was a professionally done job. Jacob was very courteous and helpful. He explained in detail what was needed. When he finished, he showed me exactly what he did and how I could do it if it needed replacing again in an emergency. Tyler and Jacob got me out of a hard spot, even though they were booked. Thank you both.

Traveling back to NC, had a problem with our Camper . As we r in the koa next door. Called them talked to Lee in Service, Robert did your repair , all in 1/2 day. Couldn’t have been more happy that they were went over n beyond, to help and fix our problem!! Excellent service!! And customer satisfaction!! Thank you Lee n Robert !!

Called with some questions about Valve Stem extensions for a motor home, Tyler (The owner) answered the phone and was more than happy to answer those for me. He also managed to get them ordered for next day delivery, which was perfect as I needed a solution very quickly. After arranging that, he also answered some questions about what services he can provide as I was unfamiliar and he also answered all of those for me without question. All-in-all very cooperative and very helpful with answering questions to those who are not as knowledgeable in the business.

Travelling from Florida. Thank you Tyler so much for helping us out. All other mechanics wanted us to give up our Home and sleep in the shop. They don't really care. Tyler cares, he came to our site and did a fantastic job. Keep his number handy. He calls back right away, honest about the job, doesn't miss appointments and arrives on time (even from hours away). So if you're around Colorado Springs, CO and are in mechanical trouble, give this guy a call. He came to our site at Gunnison and did the job right here. No nonsense, he will travel and is very knowledgeable.He just really helped us out when nobody would

Our family set out to camp in Fountain CO over the 4th weekend. Day 1 we had issues with our AC unit. We called several companies that were either booked out or wanted to charge an arms and a leg just to come out. My wife spoke to Tyler who came out within an hour. He was very professional and nice to speak to. He diagnosed the problem and had it fixed quickly. We were so thankful. The next morning we thought the system was acting funny again and called Tyler. He said he would come back by again to see what was happening. He looked at the entire system and determined it was running just fine. I know time is money and taking time to make sure our problem with the AC was fixed meant the world to us. He did not charge us to come back out and that gives you an idea of the level of courtesy he provided. I would recommend Tyler and his company to anyone needing rv assistance while out and about. He covers all of CO and can work top to bottom. Thank you Tyler!!

Was in Colorado Springs visiting from Missouri. Was having problems with electrical in my rv. This place was the best. Was able to fix my problem and have me back on the road in less then an hour. Will definitely recommend them for rv issues. Very professional and the staff was great.

A/C compressor locked up and burned fan belt off and overheated. Tyler was on board from first phone call and knew the motorhome well. Got parts ordered and did the job and got us back on the road. Professional young man and knowledgeable and polite. Great job. Recommended highly.

Tyler did a great job fixing our motor home. We were so thankful that we found him and he came to us with tools and parts in hand! Thank you Tyler. Highly recommend this young man. Very professional!

This place always has the hookup! They always get back to you in good time and have really good prices and employees who get down the right diagnostics within a good amount of time. Also Makayla is dope! Best employee there