Why the fridge is not cold but the freezer is?
This is a very common problem. The freezer stays cold because its compressor and cooling circuit are working, but the cold air isn't reaching the refrigerator compartment.
The main reasons are:
A faulty air circulation fan (evaporator fan).
Clogged air vents.
A broken thermostat or sensor.
Problems with the evaporator or the damper control motor.
Sometimes, simply defrosting the unit can help, but more often, a professional diagnosis is necessary. If you ignore the problem, the refrigerator could stop working completely.
Keep your food fresh—fix the problem today. Call us or leave a request online. A technician from Ok Appliance Repair Charlotte will quickly find the cause and restore your refrigerator's normal operation.