Oil Boiler Breakdown

On Christmas Eve our boiler stopped working after we ran out of oil. Although we managed to get more oil, the boiler still wouldn’t start. We rang every plumber we knew with no luck, so we found a few phone numbers online. I rang one number and a man answered. We soon realised he actually works in Northern Ireland, while we live in Warwickshire. I thanked him and was about to hang up, but he kindly asked what the problem was. After I explained, he said he would call me back in 30 minutes to help. True to his word, he rang back and spent two hours talking me through every step. I know absolutely nothing about boilers, yet he explained everything so clearly. Despite it being Christmas Eve, he gave us his time and managed to fix the boiler remotely. Without him we would have been freezing over Christmas, he was our Christmas miracle. If you live in Northern Ireland, I highly recommend him as he is very knowledgeable and talented. He can even fix a boiler from over 414 miles away.

Brendan is a genius in his area of expertise. He fitted a new point, gave me a lesson on boiler use and also sorted my broken immersion just while he was here. He provides great chat alongside a quality job. Someone who knows his job inside out! Highly recommended, thank you Brendan