Ohio Taxi Service And Transportation Of Columbus

I request a uber today July 17 2025 And as soon as I got on, I got a little scared because they stopped at the corner of my house and not in front of my house, they spoke to you really rudely and to make the call, an old man with a bad attitude spoke to you and not only that, they were going in the wrong direction and they were making a big turn and I felt a kidnapping vibe, I have no idea but I don't recommend this at all....

Worst experience ever. The dispatcher had a hard time understanding. But finally said a driver would call me. 15 min past time I called them back. He said driver went to the wrong location...but didn't bother to call me. Apparently just went on with his day. So they sent another driver. This one called me but did not identify himself. Just said "Hey...where you at?" My grandson got in the cab but it didn't move although they knew he was already going to be late for work. So I went out to see what the problem was and had to tell the driver how to get to the location.

These guys are awesome! I don’t usually write reviews, but this was a really positive experience for me. I came to Columbus for the first time, and they arrived within 5 minutes of me calling. I would definitely recommend them!

Every single time I call for a ride they literally ask for my address and information just to tell me they don't have any available ? Literally every time. And one time I actually waited for over 45 minutes because I was surprisingly told there would be a ride coming to get me and after I got tired of waiting over time I called back and the same man got irritated because I asked if the ride was actually coming and that I'd been waiting and he hung up on me smh. I don't understand why they advertise rides and especially ask for personal information all for nothing. It's a little too much and suspect as well as BAD BUSINESS. 🤷🏽 ( I guess they consider whatever it is they do business ? 👀😒🤨 ] Smh. Just use Lyft. It's CHEAPER AND NOT A WASTE OF TIME AT LEAST. Maybe even Uber but I heard Uber is even more expensive than Lyft.

I called at 12:12 pm yesterday and asked for a cab to be at my house by 2:00 pm and he said “no problem we will be there by 1:45” and he asked for my address etc... later on it’s 2 pm and I’m calling (no answer with my luck) put the final call before I was just about to leave at 2:12 pm says he’s five minutes away and I said okay 2:25 rolls around i call again “oh he’s five minutes away” and I said no he’s not you said this at 2:00 it’s been two hours you could’ve had this figured out . Meaningless to say this cab service is a complete lie and do not trust. If you notice most of the reviews are from Primarily middle eastern people. Take it how you take it . Will never call again for services . Big waste of time . Had to call off due to this issue .

Called for cab, showed and ask me to pay my cash up front … don’t taxi go off a meter ??? Asked if I was paying cash before he arrive just to tell me “he said pay up front “ an he didn’t say that’s on the phone. Never exp taxi service like this

Set up for a cab pick up this am for 0430 for a 0615 flight two days prior and confirmed it.This morning noone was there at 0430. Called at 0435 and he was "on his way". At 0445, my best friend who was traveling with me, had to wake her husband and two young kids so they could take us to the airport to keep us from missing our flight. Professionalism is questionable when considering a reliable transportation company. Would not recommend Express Taxi.

Totally recommend that you give Express Taxi of Columbus a try. They are very reliable and I've counted on them numerous times to drive me from my home to John Glenn Airport. If they are even a few minutes behind schedule, they will call you and advise their time of arrival.

My driver was wonderful. He gave me peace of mind during a bad time. A very good person. I will never forget the comfort he gave me. I was really scared

Just another useless taxi company in the Columbus area. With the same "No cars in the area" line as the next one. I'm in Columbus! No cars in the area. Im 2.6 miles away from you but no cars in the area??? Ask them can you book one for later & you get "i can't guarantee that". Not fit to have a business.