PUCO Resolves Two Utility Gas Bill Problems for Customers - OH CUSTOMERS RECEIVE GAS BILL FIXES
[Gas bill problems in Ohio can be tricky, especially when a utility makes errors costing millions.]_When Ohio gas utilities make bill mistakes, PUCO must figure out a fair solution. Learn about two recent cases where consumers got some relief when their utilities wanted more._
Weird natural gas bill mistakes don't happen often. But when they do, they can ruin our day and our budgets. That's when we expect state agencies to step in and fix these problems. Thankfully, PUCO was on hand to help OH energy customers get that relief from two recent natural gas [https://www.ohenergyratings.com/natural-gas-rates] utility billing problems.
ENBRIDGE GAS BILL RATES PROBLEM
In 2023, PUCO looked into a distribution rate request that ENBRIDGE GAS OHIO (formerly DOMINION ENERGY [https://www.ohenergyratings.com/companies/dominion]) had filed. Originally, the utility sought to raise their earnings by $211 million. However, PUCO found the rate [https://www.wkyc.com/article/news/local/ohio/puco-order-enbridge-gas-ohio-lower-base-distribution-rates/95-52fe9d21-0f0c-4fd1-aa33-3621e8346085] request was far too high. As a result, the commission ordered the utility to reduce earnings by $26.3 million. This cuts it rate of return to 6.6%. In the meantime, the order allows Enbridge to keep working on a project to replace old pipelines. It also lets the utility to recover other "incremental capital i...
