I have had a wonderful experience working with Nystrom and Associates in Eau Claire. Everything from payment to therapy has been top notch. They staff is caring, receptive, and efficient.

As a home health care provider I couldn't believe how unprofessional one of the Psychiatrists were along with there demeanor in front of clientele with special needs. No interest whatsoever in troubleshooting problems or behaviors, just sticking to a policy that is absurd. Would not recommend.

Very Personable and friendly. Katheryn got right to my problem, and could see my frustrations with Mayo Clinic Dr. McCafferty. A Little Reasoning and visiting go along way when I was new patient. Thanks Kathryn Hope I have good results in the near future.Crystal Dow

I am very happy to have found someplace other than a GP for my mental health care. I am grateful for Mike O’Neil and for Kate Wingate. Both of whom are greatly helpful, professional, intelligent, competent and most importantly, they just have the knowledge to help move forward. I feel safe and comfortable with them. Mental health is very important. I hope this helps someone.

First time tele- health. Found it quite convenient, wasn’t feeling my best so it was great to be home . My practitioner was very helpful , knowledgeable , made me feel comfortable all through the appointment.

My provider L. Pinter is outstanding however the organization and systems needs improvement. I feel sometimes I fall through the cracks and it's not with my provider, but glitches within the system and Communications. I also took the genesight test and it took about a month to get it done and then when the results came back they were unreadable. When someone is struggling time is of the essence and many weeks have gone by without the progress I would have liked because of the systems. I do believe the company has it's heart in the right place and probably has outstanding providers. I can't imagine how others in worse shape than me are navigating through the phone switchboards, insurance; glitches with followmyhealth, etc.

While I understand the importance of sharing feedback, I typically refrain from writing explicitly negative reviews for businesses due to their potential impact. However, I must express my deep disappointment with my experience at Nystrom and Associates. Over the past 10 years, I've had a handful of prescriptions, and until working with Nystrom, I never encountered problems with receiving my medications on time. Regrettably, for the past six months, my medications have consistently run out due to the lack of attention and care from Nystrom. Attempts to seek assistance through the Nurse Line only resulted in being given the run-around, and my issues were not resolved in a timely or reasonable manner. Despite reading negative reviews before starting with Nystrom, I wanted to give them the benefit of the doubt, but my experience hasn't improved as I hoped. Moreover, I have been bombarded with texts and phone calls, claiming that my provider is "requesting a follow-up," despite my provider explicitly telling me otherwise multiple times. I can only speculate on the motivation behind insisting on unnecessary follow-ups, which has been quite frustrating. For those seeking mental health help, I strongly advise against working with Nystrom. My experience leads me to believe that they don't genuinely care about their patients. Instead, I encourage you to reach out to me if you'd like to hear more about my experiences and find a provider who will treat you with the respect and care you deserve. Edit: I'm sure Nystrom will give me the same boilerplate response, so to Nystrom: please don't waste your time responding to this. Instead, just do better. Edit: See boilerplate response from Nystrom below...

If you are looking for a practitioner who actually cares about your well being and your mental health, do NOT see Leila. She cuts your meetings incredibly short, rushes through the meeting, and makes actually getting the meds you need a complete hassle. She also switched to a new telehealth program that does not work (I reported this multiple times) subsequently making you unable to attend appointments, and since she must visibly see your face to fill your prescriptions, you will not get them. I don’t know what kind of professional doesn’t mind their patients going cold turkey off their mental health meds. My experience with her was so frustrating it made me literally want to just give up. Save yourself the time and trouble. Go find someone who actually cares about you.

I had such a great connection with Kelly Swartos and would recommend her to anyone. She had a way of making me feel comfortable from the beginning. Love her!

From Jamie Halfen-Discreet, friendly staff. Extremely attentive and empathetic. I'm going following a major health event and am working through life after stroke at 41. Kelly is wonderful and easy to speak with. Thank you Nystrom.