I wrote about my personal experience with Emma, but then she proceeded to call me, and email me, essentially gaslighting my experience.
I am a queer, non-binary person with complex mental and physically health issues. I do no recommend Emma if you have fall under any of these categories.
Also Emma, should you choose to contact me again (despite me asking for you not to), I will be making a formal complaint. You are in a position of power and how you handled this situation is unprofessional and appalling.