Northlake Mechanical

We were having issues with our main drain line from our home. Cody came out and took his time to explain the options. He was never pushy, wasn’t trying to upsell, and was very educational. I greatly appreciated his professionalism and integrity.

Reception ladies communication was very good. She got me in as soon as possible! The guys punctuality was great. He fixed my furnace issue. Not a problem. He was polite friendly and most importantly Very professional! Absolutely no complains. 12 out of 10 recommend! Very happy I went to them.

Kudos to Cody at Northlake Mechanical in Manistee. I had an older model shower valve cartridge that went bad. Cody showed up on time and was personable. He diagnosed the problem quickly, showed me where to order the hard-to-find replacement part from, and showed me how to replace it. It saved me a second service call fee and allowed me to fix the issue myself on a weekend day. Customer service matters. Northlake has earned my future business. Give them a try!

Northlake Mechanical did an outstanding job with the work they completed at Wander In! From the first phone call to the final walkthrough, their team was professional, responsive, and extremely knowledgeable. They showed up on time, communicated clearly about what needed to be done, and made sure everything was completed the right way. The technicians were friendly, respectful of the space, and worked efficiently while still paying close attention to detail. It’s clear they take pride in their work and care about the quality of service they provide. Everything they did at Wander In turned out great, and the whole process was smooth and stress-free. Highly recommend Northlake Mechanical if you’re looking for a reliable and professional mechanical contractor. We’ll definitely be calling them again in the future!

Northlake Mechanical chose my mother in law for a furnace giveaway, and they were an absolute God send. She was without a furnace and no means to get one and Northlake gave her a brand new furnace and install!!! Not only do they help others in need, they were kind, and very easy to coordinate with. They are always giving back to our community, and we are grateful to have such an amazing family owned and operated business here that is always giving back. The furnace works like a dream and her heat bill has been cut in half since the new efficient one was installed. Thanks again Northlake for coming through in a time of need.

Northlake installed a HVAC system at my home. They did a superb job and greatly cut my heating cost. They even personally delivered a beautiful gift from a local merchant when the job was complete. Very thoughtful. I highly recommend Northlake Mechanical. Great team!!

Incredibly kind and prompt staff. We had our problem diagnosed and a new furnace installed in 24 hours. The technicians were honest and knowledgeable. Great to find a company with integrity.

This last summer we called Northlake Mechanical in a panic after our AC stopped working in our rental property, which is above our gift shop. At the time we were renting the apartment as an airbnb with a family in the unit when it went out & a new renter showing up the next day. Northlake not only called us back quickly but the owner showed up himself after hours to help us figure it out. The quick response won us over immediately. From their informative website to the phone dispach service to the personal text commication & updates, the customer service is outstanding. We always recommend them to everyone. Thank you again. Sorry for the late review. Best, Anita & Pat Shaffer Port City Emporium Manistee

100% recommend!! I was without heat in January on a Friday afternoon. When I called them, they were very kind, helpful, and were going to get it done for me!!! They came out that afternoon, with the part! No extra fees! Thank you!!! (I had called two other companies: they were booked, would charge after hours fees $$$ just to look. If it was the circuit breaker, they would need to order it and would take 4 days!)

Within minutes of calling Northlake mechanical they dispatched a technician to our house. They diagnosed and retrieved parts and had our heat back on and running within hours. Cody stayed later than bussiness hours and had us warmed up before the - 30 plus temps happening tonight and tomorrow. A true god send! Highly recommended for any HVAC work!