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Northlake Mechanical

  • 4.9
    (101)
Northlake Mechanical
Reviews
4.9 out of 5
(101 reviews)
4.9
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tasha duke
a month ago
Reception ladies communication was very good. She got me in as soon as possible! The guys punctuality was great. He fixed my furnace issue. Not a problem. He was polite friendly and most importantly Very professional! Absolutely no complains. 12 out of 10 recommend! Very happy I went to them.
Christopher Carstens
2 months ago
10 stars, got to me shortly after I called even though they were 2+days out, great customer service, superior service at a fair price! I’ll be using this company from now on…
Pete Foote
a month ago
Our 100 year old boiler system had gone from 15 operating radiators to 5. Northlake agreed to take it on and it was fascinating to see the methodical and exact way they resurrected the boiler and system. Professional, honest, prompt, and we were included in finding solutions. Our cost was very reasonable and we will be warm this winter! Best Recommendation for a first class local company. A special thanks to Cody!
Jamie Bridson
5 months ago
Thank you to the crew at North Lake! Sergio and James did an amazing job. They were on time and worked to get the job done quickly and efficiently. We will be recommending their service to anyone we can and be sure to use them for our mechanical needs in the future.
Fred LaPoint
6 months ago
⭐️⭐️⭐️⭐️⭐️ Outstanding Service — Twice! We first called Northlake Mechanical LLC last year when we were having trouble with our A/C. They came out right away, diagnosed the issue quickly, and gave us a clear, detailed estimate — something we couldn’t even get from other companies we contacted. Unfortunately, due to some unforeseen circumstances, we weren’t able to move forward with the repair at that time. Fast forward to this year: when we reached back out, they were once again prompt and professional — and they honored the same price they quoted us last year. That level of integrity means a lot these days. They ordered the new condenser unit and showed up quickly to install it. Today it poured rain the entire time they were working, but that didn’t stop them — they worked non-stop until our A/C was up and running again. This was especially important because my wife runs a daycare in our home, and having a comfortable environment for the children is absolutely essential. We are incredibly grateful for the service, professionalism, and commitment Northlake Mechanical showed us — not once, but twice. If you need heating or cooling work done, don’t waste your time shopping around like we did the first time. Call Northlake. You won’t regret it. —Fred R. LaPoint
Cynthia Watson
4 months ago
Ronald was an excellent and efficient repair technician on my A/C unit. He was also friendly in his manner answering all my questions. High quality service in a timely manner. I felt he was totally trustworthy and would reccomend him highly.
Robert Summers
5 months ago
Extremely professional from initial contact to project completion. We were very pleased with the process, crew and the final results on a difficult job with a tight timeline. Tom, Sergio, James and Ashley were very accommodating and went above and beyond to make this job as painless as possible. We highly recommend Northlake for your project.
B. L. F
3 weeks ago
We originally contacted Northlake to install a water softener system, and a r/o water filtration system. They installed both in a timely manner, from the initial contact to the finished product. Our installer, Cody, was pleasant to work with and would recommend 5/5. We threw Cody and Northlake for several loops; the first was when, before the filtration systems were installed, our elderly water heater broke down. Cody was out nearly immediately with a new heater, so we only went a couple days without hot water. The second time was when we decided to have a new sink and faucet put in; Cody did that without a hesitation, and got the job done quickly and professionally. The person we dealt with on the phones was helpful, and if there were questions she couldn’t answer, had Cody contact us which he did nearly immediately (if not in the middle of a job). I recommend Northlake Mechanical based on our experience with them.
Paul Cusack
3 months ago
Why would you ask me to review? This is the note I sent Northlake after my service call was billed. Dear Northlake, I see your invoice attached. Is it possible that you sent the same "tech" to 267 1st ave as you sent to 287 1st ave last yr? On the 287 1st site he completely misdiagnosed the issue and the told me a fabricated story of why he couldn't get the parts (which were not needed when I diagnosed problem). On 8/14 your tech went to my 267 1st ave house and diagnosed failed AC as condensation in elect (see invoice), and recommended replacement of condensate pump and blower. This made no sense and I found the issue was a failed circuit board. I have fixed it and unit is operating. Water was from a failed water softener in the basement...not condensate. In addition to the complete lack of ability to diagnose equipment, I was relayed via text after the site vist that the unit was running but needed blower & pump (which makes no sense), the unit was not in fact running and AC was not working, so I thought it was working when was not and this made my Airbnb guests very unhappy and jumped into my shit for not getting it fixed. I have no problem paying someone to fix something, but I do have a problem with paying for not fixing and a completely wrong diagnoses and relaying wrong information. Paul
Jeff Wilson
5 months ago
I called at 9:00 on a Monday after the hottest weekend of the year for AC repair. A serviceman was at our door by 12:00 unbelievable!! Serviceman found the problem and had an electrician fix the problem in the breaker box by 2:00 I never expected it to be fixed that day maybe in a few days. Excellent service they will be my first call for any heating and cooling issues that may arise
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