North Coast Carpet Care

I had an old but very nice area rug cleaned by them and they did a super job. They picked up the rug, cleaned it carefully in their shop, and returned it in beautiful shape. They kept to their agreed upon schedule and their price was very reasonable. I was very pleased and will use them again in the future. Highly recommended.

I am a first-time customer and could not be more pleased with the service that I received from North Coast Carpet Care. My technician, Juan, was professional, courteous, and did a fantastic job cleaning my carpets. He arrived when he said he was going to and represented himself with the upmost respect for my home and my time. He did a thorough job and explained the process as he went along. In the end, this excellent customer service will keep me coming back for years to come. And it should also be noted that the estimate I was given was much lower than their competitors which was an added bonus.

Second time I hired this company. First time was 3.5… and I decided to do it again. This time my area rugs didn’t have simple stains removed. Dirty water Lines left from the water or steaming process that was recommended to be done in my driveway. I didn’t really want it done in the drive way (I’d rather them be taken off site and done somewhere professional but I guess not an option? I’m not sure) because now they are still wet in my driveway with dirt on back side. Whole thing is just a mess. Then the chairs were done and at first stains were hard to remove and he voiced to me that one chair it can’t be removed- I pressed him about it and he was able to get it out (bc I knew it was actually stain removal residue) which I appreciate but am also confused by. Lastly sofa was pretty good which was a large portion of bill. I’d give the sofa 4/5. I’m not unreasonable I totally get that some stains are just not going to come out. I think for area rugs to be professionally cleaned they should be taken offsite. Hire these guys for a quick sofa clean but probably not for area rugs or solution oriented stain removal.

Technician did a great job. Did his prep work cleaning and then clean up. Was very conscientious about making sure Furniture had pads underneath them after the cleaning was done warning me that the tile floor would be slippery as we walked off the damp carpet to the floor. I'll give him an A+. We've also used North Coast carpet Care for the last 15 years.

North Coast Carpet Cleaners were absolutely wonderful! From calling to make the appointment to all the way through our cleaning, North Coast kept us informed the entire time. Would highly recommend for carpet cleaning. 5 Stars!!!

Wow, I’m so impressed with the service and care from North Coast Carpet Care! I needed help right away, and they were able to schedule me for the very next morning. My service technician, Mario, was an absolute delight—friendly, professional, and efficient. The results are amazing—my carpets look brand new! I The value for what you get is fabulous. I highly recommend North Coast Carpet Care, and if you’re lucky, you’ll get Mario as your technician.

Joe was great! Came here on time, introduced himself and got right to work. He was done 45 minutes. The front room carpet and the eight chairs look brand new. I’ll definitely use you folks again and let my friends know that you’re solid company.

This is the second time we've used North Coast Carpet Care and we'll definitely use them again. The service was excellent. The serviceman called to let us know he was 15 minutes away, he arrived on time and did a fantastic job. The office carpet and the sofa look brand new and the carpeting on the stairs, which was in terrible shape looks so much better. He was courteous and friendly and we felt that we'd received a very good value.

Purchased a gorgeous wool 13x9 area rug from an estate sale (a great deal). Attempted to clean it myself with a Bissell upright to remove a couple stains and boom!! The odor of human urine bloomed. The devastation.. I spent hours going over and over my beloved rug. To no avail. She reeked. And the fear of going nose blind haunted me. I contacted North Coast Carpet Care online (on a Friday night.. I have a life I promise) and they called the next day on a Saturday!! They got me on their books FOR MONDAY! Joe was super professional and knowledgeable. To guarantee my precious magic carpet would not smell of pee they would have to whisk her away to their facilities for a deep clean. We went ahead and had had Joe clean it on site. The process was super rad and he got it handled efficiently! I learned there is a top and bottom to a rug and the way the fibers lay lends to a different look to the rug. Long short it was a fantastic experience. And it only cost $150! Do yourself a favor do not attempt to clean your rugs/carpet yourself. Its truly not worth your time. Call the professionals at North Coast Carpet Care. Ask for Joe. P.s. my precious rug no longer smells of piss. Thanks Joe!

The man who cleaned my carpets was professional, friendly, and efficient. The whole experience, from the first phone call to the office, to the finished product, was just so easy. Such nice people who do a great job.