North By Northwest Services - Electric Saint Helens

Hello... I wanted to take a moment to give a well-deserved shout-out to JOHN and WYATT from North by Northwest services....and the third gentleman with the goatee and cool sunglasses (apologies for not catching your name). From the moment they arrived, these guys assessed the issues, rolled up their sleeves, and worked literally from sunup to sundown. They were professional, thorough, and somehow unfazed by my dogs—who not only tested their patience but also managed to make a few new friends along the way. What stood out most to me was how a discrepancy in a vague estimate was handled. Instead of deflecting responsibility, passing the buck, or trying to smooth things over with hollow talk, one of the guys (John) stepped up immediately and took action. No excuses. No finger-pointing. Just ownership and follow-through. In today’s world, that is rarer than it should be. The job they said they would do was completed—plain and simple. My home is now safe, which means my children are safe, and that means everything to me. When it really comes down to it, a person’s word is all they have, and John and Wyatt honored theirs!!! As new homeowners, you don’t always know what surprises you’re going to uncover—and trust me, this house had a full-blown electrical carnival going on behind the scenes. These young gentlemen made complex issues look manageable and took the time to clearly explain what was happening, what our options were, and why certain decisions mattered. Communication was consistent, respectful, and straightforward. Bottom line: This crew, working for this company is outstanding. If you have the option, ask for these gentlemen—you won’t regret it!! Thank you again John & Wyatt (And the goatee guy I cannot remember!), from our family to yours, for your hard work, integrity, and for making our home safe. We hope you all have a blessed holiday!!

INTEGRITY, HONESTY those are values and commitments that mean something to me. I don’t know how much time I have left on this planet due to health problems but I can tell you that John and Wyatt made sure my family will be safe in their home and in good hands and I greatly appreciate that more than words can ever say. Even when dealing with unpleasant situations these two kept a level head and went above and beyond to make sure the house was safe “ as it was it definitely was not” and to make the best out of it. Thank you guys!