North Burnaby Pet Hospital Ltd

Our 6-month-old dachshund, Pepe, recently had his cryptorchid neuter at the hospital, and everything went smoothly. I was very anxious because it was his first procedure and a cryptorchid neuter is more complex, since they have to go into the abdomen to remove the undescended testicle. But the whole team was wonderful! Pepe received so much love and care from everyone at the clinic. Dr. Imani even did a home visit one week after the surgery, and we went back at the 14-day mark to have his stitches removed. It has now been a week since then, and his scar looks incredible already. You’d think it had been healing for months. Thank you to everyone who looked after our baby, and a special shout-out to Sue, Jamie, and of course Dr. Imani. We are so grateful for the care and kindness you gave Pepe!

I was extra nervous going into today because Dalgoo has an underlying condition, so the whole thing felt a lot scarier than a regular spay. But Dr. Imani was incredibly thorough with her health check, going over every single detail and even showing me things I had no idea about. I originally didn’t want to touch her tooth issueI thought maybe we could just leave it for now. But he showed me everything today, and her tooth was actually buried deep inside, growing the wrong way and already pushing against another one. If I didn’t listen to him, I wouldn’t have known she was already in pain. I’m so, so thankful he gently convinced me to do what was best for her. And the whole team… honestly, I don’t even know how to express how grateful I am. They were so sweet and kept giving her extra comfort because they knew she’d be anxious. They even asked me how to pronounce “이모 (imo)” properly (which means “Auntie,” like “mom’s friend”), because they wanted Dalgoo to hear it exactly the way she’s used to—so she wouldn’t feel like she was with strangers. They kept calling themselves her “이모” just to help her feel safe. My heart…♥️♥️♥️♥️♥️ They told me not to worry, that they’ll keep an eye on her closely, and if anything comes up—especially something I might not notice—the doctor himself will personally come check on her. That kind of care is so rare, and I appreciate it more than I can say. Thank you, thank you, thank you to everyone who took care of my little girl today. I’ll never forget it. 💛